Cannot open image attachments from Onenote - Android

Question

Hello All,

I am using the latest version of OneNote on my Android device.

I am also subscribed to MS 365.

I have several notes which have image attachments in them. When I tap on the images inside the note, I get an option to "Open" the attachment (see below).

But, when I tap on "Open", I get the following error message -

I most definitely have image viewer/gallery apps installed on my device. Therefore, this message is not correct.

I need to download image attachments from the ON Notes and share them elsewhere. How do I do that on Android?

Answer 1

What you have omitted from your problem description is the file type of your attached image.

Bernd

Answer 2

Dear Rohit,

I am Renzo, as an Independent Advisor and Office user, I'll help you with your question.

In my case when I tap an attached image from a notebook, immediately it open the image.

You could try with following process:

1. Tap and hold OneNote app > App info > in bottom tap "Clear data" > All data, then uninstall OneNote App
2. Restart your Android mobile > then open Play Store find latest OneNote version and install it, next sign in with your Office personal account.

Besides, In your default internet browser in your mobile, remove all cache and navigation history.

3. You can change default apps in Android to open files, also you can reset all apps, take a look at below link to how to reset de default app to open specific type of file in your Android.

https://www.androidauthority.com/change-default...

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Any doubt, let me know and have a nice day.