PowerPoint Animation - Does not work

Question

I created a PPT with simple animations - shapes and lines show up on the page along with the narration.  

I was asked to record narration for the presentation, and I began using "Record Slide Show" feature. However when I stopped the recording and upload it online, I can see that animation does not go on. It just works when I display it on my laptop. I use MacOS Big Sur. So, I don't know why when I upload my PPT and it runs to present everything is fine but the animation.  

I look forward hearing from you soon, 

Reagrds, 

Marzieh

Answer 1

Hi Marzieh,

So sorry for this inconvenience caused to you.

According to your description, I created a PPT with an animation and then uploaded it to my OneDrive. However, I found sometimes the animation didn’t play unless pressed ESC and then clicked to play the slide show one more time. (Slide Show > From beginning) I think it may be due to my web browser.

So, to troubleshoot your issue, please try the following methods:

1. Please try to start the PPT once again. (Slide Show > From beginning)
2. Please try to use another web browser to start the PPT.

If the issue persists, may I confirm the following information for a better understanding of your situation?

1. Where did you upload the PPT? OneDrive or SharePoint?
2. How did you upload it? Drag or click the button “Upload”?
3. If you create a new PPT file and upload it online, will the issue occur?
4. What is the version information of your PowerPoint? (About>About Microsoft PowerPoint.)

Best Regards,

May