Microsoft Forms Responses Not Working

Question

Hello! I'm trying to access the responses to one of my Forms but which I click 'Responses', the page loads for a second then goes white/blank. The form is open so folks outside my organisation can fill and submit. Grateful for assistance with this!

Answer 1

Hi Jen,

Thanks for your response!

I have tried both a different browser and incognito mode and the issue persists.

Best,

EE

Answer 2

Hi EE!

I'm Jen, and I'd be happy to help you out with this issue.

Have you tried using a different browser or use incognito mode to check if the issue still appears? Thanks in advance.

If you have any questions, please let me know and I'd be glad to assist you further.

Best Regards!

Jen :)

Answer 3

I'm sorry if the steps on the support article didn't work. It seems that the issue is complex than what I expected.

It may be best if I release your question to other advisors so they can take a look at it and let them share some other ways that can fix the issue.

You take care and keep safe always.

Sincerely,

Louie

Answer 4

Hi Louie, thanks for your response! Unfortunately the Responses page goes blank so I can't select anything from the page as suggested on the link. If you take a look at the image I attached in the initial post, you'd see that nothing shows up.

Regards,

EE

Answer 5

Hello, I'm Louie, and I'm happy to help you today. Hope you're doing well and safe there. I'm sorry that you're having trouble with forms.

I would recommend you to follow the solution provided on the support article below.

https://support.microsoft.com/en-us/office/how-...

Hope this helps.

Kind regards,

Louie