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Hi, does anyone know how to get codes from MS Authenticator app? I need the code displayed in that app to log in to my learning system but the app does not show code.
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Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Check with IT support at your educational institution.
Dear Minh_Trang,
Good day! Thank you for posting to Microsoft Community. We are happy to help you.
According to your description, we understand that you cannot get code in your authentication app in mobile device for login to Office, if so that, at once we suggest you that kindly try to re-install Authenticator app in mobile device and try to identify the result.
Here is the detailed information article about: Download and install the Microsoft Authenticator app If the issue still persist, for further assistant, since we have dedicated support forum for authentication app, which is specializing to handling authentication related issue, so for further assistant, we recommend you that kindly post your thread in our dedicated Microsoft Authenticator app support forum, our dedicated expert engineer will better assist you on your issue. Sincerely,
Tommy | Microsoft Community Moderator