SharePoint Permissions

Question

Hello, I've been looking for an article that explains how to delete permissions for an external user who only had access to certain files on SharePoint, and it was part of a group

I can't find clear instructions on how to do it and I can't figure out by myself, I have owner access

I attached a picture, I need to delete Caroline, and on the acctions drop down is not giving me option to delete

But I deleted her as a user from the Admin center

Thank you

Answer 1

Hello,

I followed those steps but is not giving me the option that is in the picture atatched by you

Answer 2

Dear Maricuta,  

Hope you are doing well!

Just checking in to see if the above information was helpful. Have you had a chance to review the responses provided? Any update would be appreciated. 

If the issue has been resolved, please mark the helpful replies as answers. Your input not only helps improve our suggestions but also assists others in the community who might have similar questions.  

Please know that we're here to help and happy to provide any additional guidance needed to ensure everything is resolved smoothly. 

Let us know how we can assist you further! 

Warm Regards,   

Chris-DKN - MSFT | Microsoft Community Support Specialist.

Answer 3

Dear Maricuta, 

Nice to meet you! 

Thank you for reaching out regarding the issue with removing an external user’s access from your SharePoint files. 

Based on your description, it sounds like the user (Caroline) was part of a group and has already been removed from the Microsoft 365 Admin Center but still appears in the SharePoint permissions list without an option to delete. 

I'd suggest trying the following steps: 

1. Open the SharePoint Site 
   Navigate to the SharePoint site where the files are located.
2. Access Site Permissions 
   Click the Gear icon in the top-right corner > Site permissions or Site settings > Advanced permissions settings.
3. Check Group Membership 
   If Caroline was part of a group (e.g., “Visitors” or “Members”), click into that group and remove her if she still appears.

1. Remove Direct Access  Go to the document library or specific file. 
   • Click the three dots (…) next to the file > Manage access. 
   • Under Direct Access, if Caroline is listed, click the dropdown next to her name and select Stop sharing or Remove.
2. Disable Sharing Links 
   • In the Manage access panel, check under Links giving access. 
   • Remove any links that may still grant her access.
3. Allow Time for Sync 
   Changes made in the Admin Center may take a few minutes to reflect in SharePoint. Please refresh the page after a short wait.

I hope you find this information helpful. Please let us know if you have any further questions or if there’s anything else I can assist you with. I'm happy to help! 

Warm Regards,     

Chris-DKN - MSFT | Microsoft Community Support Specialist.