A Microsoft file hosting and synchronization service.
Peggy,
I split off your question to a separate thread so that it gets more attention.
Keep in mind that this is a user-to-user forum where contributors are volunteers.
Someone will reply when they can offer a suggestion. You can help contributors help you by providing some more information. For example, which error messages do you see?
Are you having problems with the OneDrive app?
Can you access OneDrive via https://onedrive.live.com in your browser?