Hi! That. Thanks for the details. Here are solutions you can try:
If you want to keep your 2010 birth year but still play online:
- Go to https://account.microsoft.com/family
- Make sure your parent/adult account and your child account are both in the same family.
Log in as the adult, select your child’s profile → "Manage permissions".
Turn ON:
- Join multiplayer games
- Add friends
- You can communicate outside of Xbox Live with voice & text (if available)
- See and upload community creations
Also, visit https://account.xbox.com/Settings Log in as the child, then as the adult when prompted. Under “Privacy & Online Safety”, allow:
- Join multiplayer games
- You can play with people outside Xbox Live
- You can join clubs and multiplayer sessions
Make sure all of these are selected or enabled. Then restart your PC or console, and relaunch the game.
See if this helps. If you need further assistance, just let me know.
Best regards,
Kimberly