Legitimate email address? ******@infomails.microsoft.com

Question

Can someone please confirm if this email address is from microsoft or spam?

[PII Removed]

Thanks

Answer 1

Hi, I am an independent advisor and welcome to Microsoft Q&A.

I understand you need to know if the Microsoft email you received is real or not.

It looks like a phishing attempt.

@Infomail(s).Microsoft.com is not a legitimate Microsoft Domain. It should not have an S in Infomail.

"Is this email phishing?

Emails from the domains below are genuine Microsoft communications and relate to personal OneDrive (onedrive.com).

@mail.onedrive.com

@notificationmail.microsoft.com

@infomail.microsoft.com"

"If you still believe the email is phishing, copy and paste the phishing scam message into a blank new message as an attachment and send it to ******@office365.microsoft.com"

Source link: https://learn.microsoft.com/en-us/troubleshoot/azure/general/email-domains-support-agent

Answer 2

@Liz

Very important - this email is legit. You were given WRONG information by the advisor above.

Are you in Australia or New Zealand? Do you currently have a Microsoft 365 Personal or Family plan? If so, it is important to take action according to the email before the deadline to avoid price increase when your plan renews.

Answer 3

To determine if the email address ******@infomails.microsoft.com is legitimate or spam, you should follow these steps:

1. Verify the Sender: Hover over the email address to check if it matches the official Microsoft domain formats. Legitimate Microsoft emails typically come from domains like @microsoft.com.
2. Check for Phishing Signs: Look for common signs of phishing, such as poor grammar, urgent requests for personal information, or suspicious links.
3. Analyze Email Headers: If you have access to the email, check the headers for the "From" address and the path the email took to reach you. This can provide clues about its legitimacy.
4. Use Microsoft Resources: You can refer to Microsoft’s documentation on how to protect yourself from phishing scams and report suspicious emails.

If you still have doubts, it is advisable to treat the email as suspicious and not engage with it until you can confirm its legitimacy.

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References:

• Microsoft account security alert email message in Office 365 Dedicated/ITAR (vNext)
• Can I use a non-Microsoft anti-spam and anti-malware provider with Microsoft 365?