Voice Command

DB 5 Reputation points
2025-11-19T19:42:09.9566667+00:00

Hello,

When trying to use the Voice Command I receive a message that says, "There was a connection Issue. Please try again.".

What do I need to do to to fix this?

Microsoft 365 and Office | Other
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  1. Q&A Assist
    2025-11-19T19:42:24.2066667+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    If you are receiving a message stating, "There was a connection issue. Please try again," when using voice commands, it may be due to a few reasons. Here are some troubleshooting steps you can take:

    1. Check Internet Connection: Ensure that your device is connected to the internet, as voice commands may require a stable connection.
    2. Restart the Device: Sometimes, simply restarting your device can resolve temporary connection issues.
    3. Check Cortana Settings: Make sure that Cortana is enabled and properly set up. You can check this by going to Cortana > Menu > Notebook > Settings.
    4. Microphone Issues: Ensure that your microphone is working properly and is not muted. If you are using an external microphone, check the connections.
    5. Software Updates: Ensure that your device is running the latest software updates, as updates can fix bugs related to voice commands.
    6. Try Again Later: If the issue persists, it may be a temporary problem with the voice recognition service, and trying again later might help.

    If these steps do not resolve the issue, you may need to consult further documentation or support for your specific device or software.

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  2. DB 5 Reputation points
    2025-11-19T19:55:30.99+00:00

    Hmmm, I am not sure I am using Cortana. I think its through Microsoft. Help!! I miss it

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  3. Jay Mark Dullan 5,850 Reputation points Independent Advisor
    2025-11-19T20:21:51.26+00:00

    Hello DB,

    Microsoft officially retired Cortana as a standalone app in Windows 11 back in 2023 and removed its integrations from Teams and Outlook in 2024. This means Cortana is no longer available on Windows 11 or Microsoft 365. Microsoft made this change to focus on newer AI-powered tools like Windows Copilot and Voice Access. If you want voice control similar to Cortana, you can enable Voice Access in Settings > Accessibility > Speech, which lets you control your PC and dictate text using voice commands.

    For productivity and smart assistance, you can use Microsoft Copilot, which is integrated into Windows and Microsoft 365 apps—though it works differently, mainly through text or voice in supported apps rather than a wake-word assistant.

    This might help

    https://support.microsoft.com/en-us/windows/troubleshooting-live-captions-or-voice-access-setup-issues-4adeb98b-9d74-4559-8bc9-3aa05903f0f9

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