Share via

Remote Desktop to Mac

JM459 1 Reputation point
2020-07-31T18:14:33.483+00:00

I have been using remote desktop for work for the past few months (Most recent Windows 10). Only recently I have had a black screen issue. I am able to connect and move icons around and interact, but only a black screen displays. A different user was able to RDP into my machine from a windows computer. There have been no updates to my mac or desktop that Im aware of. What would cause macs not to be able to RDP in but others are able? There is another known case of this at work for another mac user.

Ive looked through many forums and the fixes aren't applicable or don't work.

Remote Desktop
Remote Desktop
A Microsoft app that connects remotely to computers and to virtual apps and desktops.
4,598 questions

1 answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. Yvonne Yang (Shanghai Wicresoft Co,.Ltd.) 226 Reputation points
    2020-08-03T05:24:18.49+00:00

    hi,
    The RDC app on the mac has its own forum on remote deskto service, where you can submit your questions and discussion.
    From here you can have a better practice on MAC:
    https://remotedesktop.uservoice.com/forums/287834-remote-desktop-client-for-mac

Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.