background problem

Question

A week ago I set a gif as my background and i been having problems because the image does not charge and its asking me to be online to display it, i already tried to change it but even with different images i was not able to change it, i also have a problem with the settings app, it hust let me do one click and it will freeze until i close it

Answer 1

Hi Christian,

Good day. I'm Jhun an independent advisor. Regarding your display background issue, it sounds like your Windows system is stuck because of the GIF background and possibly some corrupted system settings.

Try to do these steps in order, and let's see what will fix the problem.

A. Boot into Safe Mode. It will let you fix settings without the GIF running:

1. Press Windows + I. Or try Ctrl + Shift + Esc > Power > Restart > Advanced options if settings freezes.
2. Navigate to Troubleshoot > Advanced options > Startup Settings >Restart > Enable Safe Mode.

B. Reset the background.

1. Once in Safe Mode, open File Explorer and navigate to your Pictures folder.
2. Right-click any image, Set as desktop background. Avoid GIFs for now.
3. Open Settings > Personalization > Background and switch to Picture instead of Slideshow/Animated GIF.
4. Check if it updates properly.

C. Clear cached settings. Windows sometimes stores a corrupted cache for personalization:

1. Press Windows + R and type %localappdata%\Microsoft\Windows\Themes, and press Enter.
2. Delete the files cached files and any .theme files that may be causing conflicts.
3. Restart your computer normally.

D. Repair system files. There may be system file corruption.

1. Press Windows+S, type cmd, right-click Command Prompt, select Run as administrator.
2. Run: sfc /scannow
3. Wait for it to finish. Then run: DISM /Online /Cleanup-Image /RestoreHealth
4. Restart PC.

E. If settings app still freezes. Try reinstalling the Settings app.

1. Open PowerShell and run as admin.
2. Run: Get-AppxPackage windows.immersivecontrolpanel | Reset-AppxPackage
3. Restart your PC.

I hope this works.

Regards,
Jhun

Answer 2

i have problems even putting a solid color as my background

Answer 3

It sounds like you're experiencing issues with your desktop background and the Settings app on Windows 11. Here are some steps you can try to resolve these problems:

1. Change Background Settings: If your GIF background is not loading and requires an internet connection, it may be due to the way Windows handles animated backgrounds. Try setting a static image as your background temporarily to see if that resolves the issue. You can do this by going to Settings > Personalization > Background and selecting a different image.
2. Reset Background Settings: If changing the background does not work, you can reset the background settings. Go to Settings > Personalization > Background, and select a different option (like a solid color) and then switch back to your desired background.
3. Check for Updates: Ensure that your Windows 11 is up to date. Go to Settings > Windows Update and check for any available updates. Sometimes, bugs are fixed in newer updates.
4. Troubleshoot the Settings App: If the Settings app is freezing, you can try resetting it. Open Windows PowerShell as an administrator and run the following command:

      Get-AppxPackage *windows.immersivecontrolpanel* | Reset-AppxPackage
   

   This command will reset the Settings app, which may help resolve the freezing issue.
5. Check for Corrupted Files: You can also run the System File Checker to check for any corrupted files that might be causing issues. Open Command Prompt as an administrator and run:

      sfc /scannow
   

   This will scan and repair any corrupted system files.

If these steps do not resolve your issues, you may want to consider reaching out to Microsoft support for further assistance.

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References:

• Appearance profile settings in Windows Terminal
• Do you want to allow this app to make changes to your device? - Microsoft Q&A