Account issue

Question

How do I access same account with same email that disappeared

Answer 1

Hello, good day and thanks for your question. I understand that you are looking into accessing the same account using the email that cannot be accessed anymore.

In this scenario, you will not be able to do this as even the password reset cannot be performed as it is important that you have access to the email that is tied to your Microsoft account to be able to proceed with scenarios like account recovery or even a password reset.