In my time as an ambulant consultant I was often faced with such issues. No one knew. Might be some sort of appliance. Start off with rounding up the usual suspects. They often have open ports on SSH (22), telnet (23) or HTTP (80) and HTTPS (443).
Start with using telnet, such as: telnet <IP address> 443. The answer you receive might give you a better idea. If that doesn't work, use a port scanner to find open ports.
The Telnet tool is no installed by default on Windows 10. You have to add it in control panel, Programs and features.
--please don't forget to Accept as answer if the reply is helpful--