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Configuration Manager

Panchenko Denis 41 Reputation points
2020-08-17T10:23:46.767+00:00

Hey, everybody. I need help installing the update. After I launched it, it seems to have hung up. It's been two days at this stage. I'm attaching a photo. I really need some help, thank you.17975-sccm1.jpg17992-sccm2.jpg17976-sccm4.jpg

Microsoft Security Intune Configuration Manager Updates

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  1. Amandayou-MSFT 11,156 Reputation points
    2020-08-18T07:02:31.843+00:00

    Hi,

    Thanks for posting in Q&A.

    Please check cmupdate.log to see if there is any errors. We could also review the "Site status" and "Component Status" in the Monitoring to check if there is any error message.

    Besides, there is a way we could try.

    1.delete the package under EasySetupPayload folder

    2.delete SQL record by this command:

    DELETE FROM dbo.CM_UpdatePackages WHERE PackageGuid = ‘xxxxx’(fill in PackageGuid)

    3.Use CMUpdateReset.exe reset the package with same guid

    CMUpdateReset.exe -FDELETE -S sccm2012.mydomain.com -D CM_MYD -P xxxxx(fill in PackageGuid)

    Hope my answer will help you.

    ---Please Accept answer if the reply is helpful---

    Best regards,
    Amanda You

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