Billing issue

Question

Dear all,

I've tried multiple times to upgrade my Power BI account, but each time I get an error that says "Check your address. There appears to be an error in it." although all data was entered correctly.

BR.

Answer 1

Hi,

PowerBI is currently not supported in the Q&A forums, the supported products are listed over here https://learn.microsoft.com/en-us/answers/products (more to be added later on).

You can ask the experts in the dedicated PowerBI forum over here:
https://community.powerbi.com/t5/Forums/ct-p/PBI_Comm_Forums

For billing issues, I suggest you create a support request to the billing support, it's free of charge.

How to create an Azure support request
https://learn.microsoft.com/en-us/azure/azure-portal/supportability/how-to-create-azure-support-request

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(If the reply was helpful please don't forget to accept as answer, thank you)

Best regards,
Leon

Answer 2

hi

am failing to cancel my recurring payment method

please assist

Answer 3

I got a email "Please review your Azure billing statement for Microsoft Azure Sponsorship". When I try to login Azure > Invoice, I cannot find any invoice.
It show "We can’t display the invoices for your subscription. This typically happens when you sign in with an email, which doesn’t have access to view invoices. "
However, I already a "Admin" of Azure. When I try to switch the other Directory, it show "Default subscription filter. The portal will show data only for these selected subscriptions on portal launch. Microsoft Azure 贊助 - Don't see a subscription? Switch to another directory. Current directory: ywca.org.hk Learn about directories and subscriptions"