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Group Policy Desktop Wallpaper Black
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 74%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJD%3C/text%3E%3C/svg%3E)
Jon Dukes
1
Reputation point
I have a strange problem where every so often one of my users who has our corporate desktop wallpaper deployed via Group Policy will log on and find that it is now just a black wallpaper. It seems to happen at random but once it has happened the wallpaper does not come back. If I clear the registry keys where the wallpaper is specified and reboot it comes back but only for one day and then it goes black again.
Strangely, if I set the computer to be in High Contrast mode and then take it back out of high contrast mode, the wallpaper reappears but again only for one day. Any help would be greatly appreciated.
Windows for business | Windows Client for IT Pros | User experience | Other
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous2020-09-07T03:49:04.207+00:00 Hello @Jon Dukes ，
Thank you for posting here.
To further narrow down our issue, we would like to get more detailed information. Would you please help to collect the following information:
1.Do you deploy the wallpapper file using a local path or a UNC path?
2.Based on "one of my users who has our corporate desktop wallpaper deployed via Group Policy", do we mean many users applied the group policy setting, but only this one user has the issue mentioned above?
3.If you deploy the wallpapper file using a UNC path, when the wallpaper is black, can we access the UNC path with the wallpapper file?
4.When the issue occurs for this user, can the same user see the wallpapper on another computer?Thank you for your time and understanding.
Best Regards,
Daisy Zhou -
Anonymous
2020-09-09T08:26:10.407+00:00 Hello @Jon Dukes ，
If this question has any update or is this issue solved? Also, for the question, is there any other assistance we could provide?
Thank you for your time and efforts.
Best Regards,
Daisy Zhou -
Anonymous
2020-09-11T02:41:29.66+00:00 Hello @Jon Dukes ，
Good day!
How are things going on your end? Please keep me posted on this issue.
If you have any further questions or concerns about this question, please let us know.
I appreciate your time and efforts.Best Regards,
Daisy Zhou
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