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Trying to installed a driver for an arduino microcontroller on Windows Embedded Standard 7 64 bit but I keep receiving the error that "A service installation section in this INF is invalid" when I try to update the driver through the devices properties window.
Setup information:
I am currently trying to install the driver on the Windows Embedded standard image that I've obtained from :
https://www.microsoft.com/en-us/download/details.aspx?id=11887
The arduino microcontroller is connected via standard usb-A and on the device manager it does not show up on Ports (COM & LPT) section.
Some other steps I took for troubleshooting the issue is installing the same driver for the device on Windows 7 Home Premium.
When I plugged in the device I had the same issue where the device would not show up in the Ports (COM & LPT) section of the device manager. But when I went to the properties of the device and used the "Update Driver" button like I did on the Windows Embedded standard image, the driver was able to be installed successfully and assigned a COM port number to the device and is now showing up on the PORTS section of the device manager.
One thing to note is that the Windows 7 Home premium 64 bit image has not been updated since 2016, so I don't believe that it may have something to due with having latest and greatest updates.
what should I do on the Windows Embedded Standard 7 image to get the driver installed successfully?
Please be aware that WES7 is nearing its EOL: Microsoft Product Lifecycle. A little more information is needed to understand the problem:
Have you tried Windows 10?
Yes I have tried Windows 10 and the driver installs without issues, but I want to target Win 7 Standard for legacy reasons.
Can you share the INF in question?
This is the error I get
Is the driver signed? 64-bit requires a signed driver.
The driver should be signed, I tried it on the 32 bit Windows Embedded Standard 7 version as well and had the same issue.
For WES7, did you just install the OS from the DVD disk? Did you include all the device driver packages?
I installed it from the DVD disk using the Standard_7SP1_64bit\Standard 7 SP1 64bit IBW.part1.exe and all the additional parts to generate the ISO.
Not sure what you mean by the "device driver packages" does that mean that during the installation the "Select the packages to include in your images" section does "Devices and Printers" need to be checked off?
Yes, select packages and devices and printers.
Hello @Sean Liming
I did as you suggested to install the "Devices and Printers" package during the WES7 installation.
but I am still getting an error message when trying to install the driver for the device
and it was still showing up as "Unknow device" with the same error message.
What else can I do and Check for?
The printer core was added, but what about actual device drivers as well? Specifically, serial drivers? What happens is that device drivers can have interdependencies on core drivers.
@Sean Liming are the serial drivers a package that also needs to be checked off in the "Select the packages to include in your images" or that something complete separate?
It has been a long time since I ran IBW to install WES7. If there is an option to install serial and modem drivers install them all.