SSRS Reports not rendering Franklin Gothic font in Microsoft Edge or Chrome but will in Firefox

Question

Our branding standards require Franklin Gothic font for headers and such. When the report renders in Edge and Chrome I see the font-family: 'Franklin Gothic Medium Cond' but it does not look like Franklin Gothic. Firefox renders just fine. Any thoughts on how to fix this issue?

Answer 1

Hi, @Juston Dixon ,

I've tested 'Franklin Gothic Medium Cond' in both Edge, IE, Chrome and Firefox. It turns out that this font works well in IE and Firefox, but does not render in Edge and Chrome (the default font renders instead). It looks like Chromium-based browsers haven't supported this font yet, but they do support 'Franklin Gothic Medium'.
However, here's a workaround for you by making it a web font (if you can edit CSS):
Add a rule to your css file. For example:

<style>  
    @font-face {  
    font-family: 'franklin_gothic_medium_cond';  
    /* Enter your font file name as the url */  
    src: url('Franklin Gothic Medium Cond Regular.ttf');  
    font-weight: normal;  
    font-style: normal;  
}  
    body {  
    /* Same name as in the @font-face rule */  
    font-family: 'franklin_gothic_medium_cond';  
}  
</style>  

PS: Make sure the font file is placed under the same folder as your css/html file.

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