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We are using AAD B2C identity platform custom policies with multi factor authentication enabled. SMS verification codes are sent from two different sources as 'msverify' and 'Microsoft' randomly.
Any reason behind multiple sources?
Is it configurable to receive from a single source?
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 78%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESG%3C/text%3E%3C/svg%3E)
Just checking in to see if the below answer helped. If this answers your query, please don’t forget to click "Accept the answer" and Up-Vote for the same, which might be beneficial to other community members reading this thread.
Microsoft uses multiple providers for delivering calls and SMS messages. Different providers use different sender text while delivering the message.
Microsoft doesn’t have any control on from where the SMS messages are sent from, as local providers sometimes would send the SMS message as “msverify” or “Microsoft”.
Please "Accept the answer" if the information helped you. This will help us and others in the community as well.