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My payment on microsoft

I had my payment automatically and not sure how that happened. I need to speak with someone re the amount and what am I receiving from you.

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-08-11T17:14:13.66+00:00
Sueshrell Leon 0 Reputation points
recommended 2026-10-16T18:42:45.17+00:00
Stefan Blom 354.5K Reputation points MVP Volunteer Moderator
1 answer One of the answers was accepted by the question author.

Microsoft Account Recovery Stuck After Previously Approved Recovery Case Was Closed as “Inactive”

Microsoft Account Recovery Stuck After Previously Approved Recovery Case Was Closed as “Inactive” I am trying to recover a Microsoft account that was compromised and taken over by a hacker. I am now stuck in what appears to be an automated recovery loop,…

Windows for home | Other | Recovery and backup
asked 2026-09-12T14:22:13.1166667+00:00
Jian Wu 20 Reputation points
commented 2026-10-16T18:35:15.6666667+00:00
bringbackhotd 0 Reputation points
1 answer One of the answers was accepted by the question author.

New Outlook on desktop, where is list of blocked senders?

To view blocked senders in the new Outlook, go to Settings > Mail > Junk email. From there, you can see the list of blocked senders and manage it as needed. I don't have this option in either "settings" gear wheel, on the left or on the…

Outlook | Windows | New Outlook for Windows | For home
asked 2026-02-14T20:45:50.2333333+00:00
William Hansen 20 Reputation points
commented 2026-10-16T18:08:27.29+00:00
Hornblower409 16,975 Reputation points
2 answers One of the answers was accepted by the question author.

Personal OneDrive suddenly stopped working

Personal OneDrive suddenly stopped working. Files show Access Denied, Manage Storage shows Unknown render failure, and the desktop app can’t reach the library.

Microsoft 365 and Office | OneDrive | Other | Windows
asked 2026-10-14T17:28:26.2966667+00:00
Christina 20 Reputation points
accepted 2026-10-16T17:46:21.2833333+00:00
Christina 20 Reputation points
2 answers One of the answers was accepted by the question author.

Microsoft Edge won't launch after latest update

Microsoft Edge simply won't launch. It shows up in the background processes but nothing more. It started yesterday, after I installed the latest update. I tried removing the update but the issue was not fixed. I tried repairing it, same thing. I tried…

Microsoft Edge | Open the browser | Windows 11
asked 2026-08-20T08:22:17.69+00:00
Kevin Baykr 20 Reputation points
answered 2026-10-16T17:23:24.8666667+00:00
Michael Rouse 0 Reputation points
6 answers

Cannot update Edge on macOS

As shown above, Edge won't update automatically by itself throwing the error code "An error occurred while checking for updates: 9 (error code 0).". The only way to update is to download a full Edge installer and replace the current install…

Microsoft Edge | Install and update | MacOS
asked 2026-09-26T09:03:56.0233333+00:00
Marco Yip 45 Reputation points
answered 2026-10-16T17:00:48.4266667+00:00
Caleb Jones 0 Reputation points
2 answers One of the answers was accepted by the question author.

Received email notification From Microsoft about Deactivating Outlook Mail on 10/15/26

My friend has received several emails to her *.msn account regarding Outlook Mail being deactivated on 10/15/26. It says if not complete by 10/20/26, that her mailbox may be deactivated and all stored data may be permantly deleted. I told her I would…

Outlook | Web | Outlook.com | Email
asked 2026-10-16T16:05:21.0466667+00:00
James Parry 0 Reputation points
accepted 2026-10-16T16:54:09.2766667+00:00
James Parry 0 Reputation points
2 answers One of the answers was accepted by the question author.

Urgent: Admin Account Locked Out due to Error 399287 (MFA SMS Blocked)

Hello, I am the sole administrator and global owner of my tenant, and I am currently completely locked out of my account. During the login process, I am encountering Error Code: 399287, which indicates that the security system has flagged my phone number…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-10-15T15:53:59.0866667+00:00
Queith Candala 20 Reputation points
answered 2026-10-16T16:33:11.5366667+00:00
Queith Candala 20 Reputation points
2 answers One of the answers was accepted by the question author.

Can a notification-only bot handle Adaptive Card Universal Actions and a private account-linking prompt, or does this require a conversational bot?

Hi all, We have a Teams app whose bot is notification-only ("isNotificationOnly": true in the manifest). It only posts proactive Adaptive Card notifications into team channels; users never message it. We're adding action buttons to those cards…

Microsoft Teams | Development
Microsoft Teams | Development

Building, integrating, or customizing apps and workflows within Microsoft Teams using developer tools and APIs

5,086 questions
asked 2026-10-12T18:36:00.84+00:00
Edgar Aguilar 45 Reputation points
accepted 2026-10-16T16:31:22.5066667+00:00
Edgar Aguilar 45 Reputation points
1 answer One of the answers was accepted by the question author.

Files Storage: Issue mounting Azure file share — Mount failure in Azure Cloud Shell

Problem description I am experiencing an issue with Azure Cloud Shell where it fails to mount the Azure file share used for the cloud drive. The error message displayed is: "Warning: Failed to mount the Azure file share. Your cloud drive won’t be…

Azure Files
Azure Files

An Azure service that offers file shares in the cloud.

1,531 questions
asked 2026-09-28T19:21:59.28+00:00
David H. Campbell 20 Reputation points
commented 2026-10-16T16:06:10.4733333+00:00
Harshavardhan Sriramula 0 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

Why do you make it so hard to give Feedback?

I tried to give feedback on Outlook. Instead of just letting me type in a suggestion, it tried to make me look for similar comments. At least I guess that is what it did, I am not sure how I ended up where I did, commenting on someone else's post that…

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-10-15T10:31:17.89+00:00
JDR 20 Reputation points
commented 2026-10-16T15:44:52.6566667+00:00
JDR 20 Reputation points
3 answers One of the answers was accepted by the question author.

Unable to Access Microsoft 365 Admin Center – Error 100014

Why am I getting error code 100014 when accessing https://admin.cloud.microsoft? The error says, “Login is not supported for consumer users without business presence.” I am using an Azure for Students subscription and a Microsoft Entra ID Free tenant. Is…

Azure | Azure Training
asked 2026-10-14T16:59:18.32+00:00
Rahil Nazar 20 Reputation points
answered 2026-10-16T15:35:32.81+00:00
Rahil Nazar 20 Reputation points
1 answer One of the answers was accepted by the question author.

I have been purchased Microsoft SQL Server Standard Edition 2025 downgrade Kit. But product license key is showing SQL Server Standard Edition 2019

I do require 2022 Product License Key. There is a mismatch with SQL Server Standard Edition 2025 downgrade kit and Product key license 2019

SQL Server Migration Assistant
SQL Server Migration Assistant

A Microsoft tool designed to automate database migration to SQL Server from Access, DB2, MySQL, Oracle, and SAP ASE.

610 questions
asked 2026-10-16T13:04:16.5066667+00:00
Naveen C 0 Reputation points
commented 2026-10-16T15:27:19.02+00:00
Bruce (SqlWork.com) 85,536 Reputation points
2 answers One of the answers was accepted by the question author.

Cannot access my account due to change in phones

Good afternoon, I have recently changed my cellphone and cannot get into any of my accounts, I am the only admin on the account and I don't have my old phone anymore, I need URGENT help accessing authenticator or getting it to work on my new cellphone…

Microsoft 365 and Office | Install, redeem, activate | For business | Other
asked 2026-10-16T09:05:31.92+00:00
Brenda 0 Reputation points
accepted 2026-10-16T15:11:54.0366667+00:00
Brenda 0 Reputation points
2 answers One of the answers was accepted by the question author.

Smart App Control

I develop and distribute two Windows desktop applications to volunteers of a charity, both applications are currently unsigned. Following a recent Windows update, Smart App Control began blocking the exe's and dll's. Disabling Smart App Control…

Windows for home | Windows 11 | Security and privacy
asked 2026-10-16T14:47:51.7933333+00:00
Ian Brooke 21 Reputation points
accepted 2026-10-16T15:01:54.5133333+00:00
Ian Brooke 21 Reputation points
1 answer One of the answers was accepted by the question author.

My Oticon hearing aids will pair with my Microsoft laptop (with Bluetooth LE Audio enabled), but won't connect. Thoughts?

I can pair my Oticon hearing aids to my Surface laptop, but they don't then connect. On screen, it says they connect for a moment, then are "Not connected". There is no "Connect" button to click.

Surface | Surface Laptop | Sound and camera
asked 2025-11-03T21:15:51.4633333+00:00
Richard E. Johnston 20 Reputation points
commented 2026-10-16T14:29:38.3233333+00:00
Jim Conners 0 Reputation points
1 answer One of the answers was accepted by the question author.

Can't log into Azure.com using my personal account

The codes on my authenticator for my personal account are 8 digits and Azure MFA are fewer digits. I can't log a ticket until I log in Im the only Global Administrator, i read i need help from Microsoft’s Data Protection to restore access

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-10-14T15:39:19.04+00:00
Henrry Portilla 25 Reputation points
accepted 2026-10-16T14:26:21.8366667+00:00
Henrry Portilla 25 Reputation points
1 answer One of the answers was accepted by the question author.

Can we use MCP server on Cloudflare?

I want to use MCP SERVER using VS CODE for my coding and deploy via cloudflare, is it possible and can be used?

Microsoft Copilot | Microsoft 365 Copilot | Development
asked 2026-10-16T13:36:18.95+00:00
Helga Rizka Putra Prayoga 100 Reputation points
accepted 2026-10-16T13:54:51.99+00:00
Helga Rizka Putra Prayoga 100 Reputation points
2 answers One of the answers was accepted by the question author.

BSOD DRIVER_POWER_STATE_FAILURE

Would appreciate any help! My Specs: System Model: Victus by HP Laptop 16-e0xxx System SKU: 68P42EA#AB8 Processor: AMD Ryzen 5 5600H with Radeon Graphics 3.30 GHz System type: 64-bit operating system, x64-based processor RAM: 2x16GB Kingston…

Windows for home | Windows 11 | Performance and system failures
asked 2026-08-19T19:24:12.8+00:00
Yagy 40 Reputation points
edited the question 2026-10-16T13:40:50.4833333+00:00
Yagy 40 Reputation points
4 answers One of the answers was accepted by the question author.

how to Reset Windows Update Components

How do I reset Windows Update Components in windows 11?

Windows for home | Windows 11 | Windows update
asked 2025-11-24T21:18:24.9866667+00:00
Harald Garpestad 45 Reputation points
commented 2026-10-16T13:12:04.3566667+00:00
Vikki-T 12,080 Reputation points Microsoft External Staff Moderator