474,029 questions with Microsoft 365 and Office-related tags

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Please refund $159 charged for inactive Australian account

Hello, in July 2025 I moved from Australia to Poland and opened my Polish account and in paid for Microsoft 360 Personal subscription - see the proof attached. On 6th May 2026 my Australian ANZ credit card anding on .....4403 was charged for…

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-05-10T17:37:21.54+00:00
AM KAL 0 Reputation points
edited the question 2026-05-21T11:37:56.83+00:00
Krisztina Kiss 0 Reputation points Admin
3 answers One of the answers was accepted by the question author.

Getting Account single use code to email address not used for my Microsoft account

I Have a gmail account but it is not used to access Microsoft products in any way, but I am getting email with a single sign in code. When I try to use my gmail account to login I get what I expect no account exists, how am I getting this email from…

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-05-10T14:20:20.89+00:00
Parker Stuart 25 Reputation points
edited the question 2026-05-21T11:34:36.6533333+00:00
Krisztina Kiss 0 Reputation points Admin
2 answers

Double accounts for 365

Apparently, through multiple emails from Microsoft, I have two Office 365 accounts, one for windows and one for Mac. also I gave my credit card info and ended up with a Mac verion which I don't want. How do I straighten this out and stop the Mac…

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-05-10T16:38:38.6466667+00:00
Tim Egan 0 Reputation points
edited the question 2026-05-21T11:32:16.6466667+00:00
Krisztina Kiss 0 Reputation points Admin
1 answer

I'm not able to see the sync status on my one drive app

I'm not able to see the sync status on my one drive app

Microsoft 365 and Office | OneDrive | For business | Other
asked 2026-05-21T04:40:31.5366667+00:00
Naga Mohan Vamsi Boorada 0 Reputation points
commented 2026-05-21T11:31:47.45+00:00
Naga Mohan Vamsi Boorada 0 Reputation points
1 answer

Anonymous sharing link opens fine but user-specific edit link fails with Access Denied in same browser session

Hi everyone, I'm building an application that uses Microsoft Graph API to generate two different types of sharing links for two different files on the same SharePoint site. The setup is working fine in isolation, but I'm running into a weird issue when…

Microsoft 365 and Office | SharePoint | Development
asked 2026-05-20T12:51:42.94+00:00
Prajwal K Divate 0 Reputation points
commented 2026-05-21T11:30:01.45+00:00
Prajwal K Divate 0 Reputation points
1 answer

Can´t access my purchased M365 Products

I purchased Microsoft 365 Business Standard including Microsoft 365 Copilot Business on April 13, 2026. Despite successful payment, I have NO access to the associated Microsoft 365 business tenant. I just have a private Microsoft account based on my…

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-05-21T11:28:38.9733333+00:00
Monika Robak 0 Reputation points
edited the question 2026-05-21T11:30:01.4166667+00:00
Daniel-Vo 5,930 Reputation points Microsoft External Staff Moderator
1 answer

how to open word as it is facing issues

my word is not opening. as i am opening it it is showing that word ids facing erorrs . I need word right now, so fix the problem asap

Microsoft 365 and Office | Word | For education | Other
asked 2026-05-21T10:51:23.7366667+00:00
Ankusha Islam 0 Reputation points
answered 2026-05-21T11:29:11.64+00:00
Senthil kumar 395 Reputation points
1 answer

OneDrive for Mac failed to launch after update

Hi, My OneDrive failed to launch after the latest App Store update (version 26.078.0426). It said 'OneDrive can't start - there's an error with this application, please download the application on this computer and try again'. Any idea? Thanks.

Microsoft 365 and Office | OneDrive | For home | MacOS
asked 2026-05-20T16:49:50.1933333+00:00
Tom 0 Reputation points
commented 2026-05-21T11:27:22.05+00:00
clausimausi 0 Reputation points
2 answers

OneDrive seems like it selects photos at random.

I just recently got a PC, have not had one in a long time. Logged in to OneDrive and started going through the pictures that I have backed up and it just seems like it chooses at random which ones to back up. I will have a random set of pics that i take…

Microsoft 365 and Office | OneDrive | For home | Android
asked 2026-05-20T19:39:56.06+00:00
Edward Lilja 0 Reputation points
edited an answer 2026-05-21T11:26:39.9366667+00:00
Kai-H 17,760 Reputation points Microsoft External Staff Moderator
3 answers

Auto-populated data do not show in excel sheet downloaded from outlook email

In the excel workbook downloaded from outlook email, when I open the excel file, a dialogue box about "Read-Only" pops out (screenshot). Whether I have checked "Yes", "No" or 'Cancel", and then disabled…

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-05-21T04:04:28.7433333+00:00
Justin SG 0 Reputation points
edited an answer 2026-05-21T11:26:29.3366667+00:00
Kai-H 17,760 Reputation points Microsoft External Staff Moderator
1 answer

Copilot on Excel

How do I get rid of the Copilot icon from all my excel spreadsheets. I have looked for help but the answers I get do not work. There is no Copilot to turn off in the top right or in File - Options - General. I don't need it on every spreadsheet I…

Microsoft 365 and Office | Excel | For education | Windows
asked 2026-05-20T14:40:09.2133333+00:00
Veronica Tarlton 0 Reputation points
edited the question 2026-05-21T11:23:48.8333333+00:00
Daniel-Vo 5,930 Reputation points Microsoft External Staff Moderator
1 answer

Power Automate Hosted Process license or Power Automate Process license

Hi, We are planning to implement Power Automate with both cloud flows and desktop flows. As part of our desktop flow, we need to open and interact with a third-party Windows desktop application called EasyFlex Connector. We have the following questions…

Microsoft 365 and Office
Microsoft 365 and Office

A comprehensive suite of productivity tools and cloud services that enhance collaboration, communication, and efficiency. Combining classic Office apps with advanced Microsoft 365 features, it supports both personal and business needs

3,062 questions
asked 2026-05-21T10:47:07.9166667+00:00
Vinothini Rajan | One 0 Reputation points
edited the question 2026-05-21T11:19:58.9733333+00:00
Vinothini Rajan | One 0 Reputation points
3 answers

How do I delete an unwanted photo caption

I found instructions to delete a caption from a photo: Highlight the caption Delete it. This hasn't worked for me. My version is Microsoft word for Microsoft 365 MSO (Version 2604 Build 6.0.19929.20106) 64-bit. I can select the text box which…

Microsoft 365 and Office | Word | For home | Windows
asked 2026-05-07T22:02:53.24+00:00
Don Hoben 0 Reputation points
answered 2026-05-21T11:15:52.74+00:00
Suzanne S Barnhill 277.4K Reputation points MVP Volunteer Moderator
1 answer

Using OneDrive desktop application on a large SharePoint document library which have around half-million items is not syncing

Hi, we have a SharePoint document library with around 500,000 files and folders, users using the browser to access those items are not facing issue, but user who use onedrive desktop application are having lot of sync issue, what is the reason? and how…

Microsoft 365 and Office | SharePoint | Development
asked 2026-05-21T11:10:46.4233333+00:00
john john Pter 1,510 Reputation points
answered 2026-05-21T11:11:15.6433333+00:00

AI answer

0 answers

CRM on premise 9.0 installation error

Hi, I am trying to install Dynamics CRM on premise 9.0 version in App server in final validation getting below error. In crm server setup log i am getting this error-Exception thrown when checking SQLSERVERAGENT service: System.InvalidOperationException:…

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2026-05-21T11:00:30.7366667+00:00
C, Rishikesh (623-Extern-IBM) 0 Reputation points
edited the question 2026-05-21T11:09:04.65+00:00
C, Rishikesh (623-Extern-IBM) 0 Reputation points
0 answers

Office Word 365 deletes all text after a diacretic character on line break

Hello, I tried using MS Office 365 Word during my job related tasks. I stumbled upon an issue where when I type a diacritic character, then continue typing, After I hit enter (line break) Word deletes all text up to, and including first diacritic…

Microsoft 365 and Office | Word | For business | Other
asked 2026-05-21T11:07:24.89+00:00
Rafał Karczewski 0 Reputation points
1 answer

İade edilen ücretim hesabıma aktarılmadı

Merhabalar 12 Mayıs tarihinde aldığım Microsoft Copilot 365'in iadesinin 14 Mayıs'ta yapıldığının mailini aldım,neredeyse bir hafta geçmesine rağmen ücret iadem hesabıma yatmadı. Bunun için ne yapabilirim

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-05-21T11:06:32.3266667+00:00
Nisanur Yrarımbaş 0 Reputation points
answered 2026-05-21T11:06:46.75+00:00

AI answer

2 answers

Global Admin - Tenant Lockout Case

I am the sole Global Administrator for the tenant [Moderator note: personal info removed]. I have switched phones and lost access to my Authenticator App. A Conditional Access policy is actively blocking me from logging in or registering a new…

Microsoft 365 and Office | Subscription, account, billing | For business | Android
asked 2026-05-21T10:21:33.7333333+00:00
pawan sharma 0 Reputation points
answered 2026-05-21T11:05:08.2833333+00:00
Alla Santosh Pavan kumar 0 Reputation points
1 answer

How can I change the calendar in Microsoft Planner so the week starts on Monday?

When I use Microsoft Planner the calendar view shows the week starting on Sunday, which is the end of the week. How can I change the settings so that the week starts on Monday? I have looked in the settings and I can see that under "regional…

Microsoft 365 and Office | Project | For business | Windows
asked 2026-05-21T09:03:33.3233333+00:00
James Clarke 0 Reputation points
commented 2026-05-21T11:02:43.95+00:00
James Clarke 0 Reputation points
1 answer

Tool for annotation for documents and images

Hi, We are working on On-Premises SharePoint 2019 and looking for any annotation tool, annotation feature like the annotation needs to be on a selected line or para or heading. please guide what tools are available for annotation. Thx

Microsoft 365 and Office | SharePoint | Development
asked 2021-01-25T06:39:59.36+00:00
Irfan Mughal 6 Reputation points
answered 2026-05-21T11:01:47.8+00:00
Ashutosh Kumar 0 Reputation points