4,406 questions with Azure Cost Management tags

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2 answers

Issue with Azure account

Hi Team, I accidentally created an Azure account with a Pay-As-You-Go pricing plan, and it is now asking for a GST number. I do not have a GST number. I then tried to create a free account, but it is not allowing me—possibly due to the credit card…

Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
4,406 questions
asked 2025-12-04T07:28:34.2933333+00:00
Danam Reddy 0 Reputation points
edited the question 2025-12-17T19:04:49.77+00:00
Alexandra Tanasescu 0 Reputation points Moderator
2 answers

I have an Azure Subscription ID that is not viewable any longer under my Tenant ID. The Subscription ID was deleted three years ago. I have been paying per month for this Subscription. How can I view the services related to this deleted Subscription?

I can not see the Subscription ID under any of the ussual locations, such as: Dashboard Cost Management Subscriptions Billing Subscriptions I am a Global Admin for the Tenant ID, that the Subscription ID once belonged too. Even if I turn on the…

Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
4,406 questions
asked 2025-12-17T18:19:49.2733333+00:00
Jag 0 Reputation points
answered 2025-12-17T18:21:55.1033333+00:00
TP 146K Reputation points Volunteer Moderator
1 answer

I applied for azure sponsorship renewal and I have confirmation it was approved and active. It offers $2000 credits. And now I get a bill to pay. These amounts were always payed by that sponsorship. And I renewed it. Please help me solve this matter.

I applied for azure sponsorship renewal and I have clear confirmation it was approved and active. It offers $2000 credits. And now I get a bill and emails to pay. I also got a notice of payment due and loosing of services if I don't pay. These amounts…

Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
4,406 questions
asked 2025-12-17T12:11:35.7733333+00:00
Dragos Iulian Matei 0 Reputation points
commented 2025-12-17T17:24:13.56+00:00
Suchitra Suregaunkar 4,365 Reputation points Microsoft External Staff Moderator
1 answer

How to get the WHT India refund if i paid through the credit card

Hi I am managing Azure for my organization, i am new to azure, can u help me how to get the TDS refund , when i have paid full amount using credit card. I tried to send email to India Tax Team and got the response they will take this case and ask to…

Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
4,406 questions
asked 2025-12-17T12:50:18.65+00:00
Jude Jegan 0 Reputation points
commented 2025-12-17T13:43:47.7766667+00:00
Suchitra Suregaunkar 4,365 Reputation points Microsoft External Staff Moderator
2 answers

Change the owner of an Azure account and Billing details to new organisation based in Austria

The Azure tenancy and all resources, subscriptions and dev environments have been acquired by a new company based in Austria. They would like transfer the billing and pay from their Euro account. How can I change the name and address on the invoices and…

Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
4,406 questions
asked 2025-12-03T15:54:05.6666667+00:00
Guy Eaton 0 Reputation points
commented 2025-12-17T10:49:48.91+00:00
Guy Eaton 0 Reputation points
3 answers One of the answers was accepted by the question author.

I have purchased developer support plan but not able to raise new tickets.

Hello, I have updated support plan to Developer few hours ago. Still it is not allowing to create support ticket and sending me on Q&A page. Please help.

Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
4,406 questions
asked 2025-12-16T12:12:52.8833333+00:00
Bhavin Anghan 0 Reputation points
accepted 2025-12-17T04:55:03.58+00:00
Bhavin Anghan 0 Reputation points
3 answers

Delete Azure account Sbscription, messed up email address in Entra ID, might be charged after sometime

I have an Azure Account with a different email address, I was playing around and linked my credit card. In the Azure Entra ID, I changed that email address to something else, now I am neither able to login to that email account, nor the Azure account. …

Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
4,406 questions
asked 2025-12-16T17:54:11.66+00:00
MD JAVED 0 Reputation points
commented 2025-12-16T22:01:35.24+00:00
Bharath Y P 2,815 Reputation points Microsoft External Staff Moderator
2 answers

Azure subscription 1 - free trial - Cancel button is greyed out

I've been using portal.azure.com on a free trial to do some Azure learning but have run out of credit. I've gone to cancel the subscription, but the option to press 'cancel' is greyed out in Billing/Subscriptions. I'm prompted that I have to move to…

Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
4,406 questions
asked 2025-12-12T18:16:57.1833333+00:00
Dave Palmer 0 Reputation points
commented 2025-12-16T21:35:03.4866667+00:00
Bharath Y P 2,815 Reputation points Microsoft External Staff Moderator
2 answers

Azure Subscription is Missing/Invisible in Portal, but Resources are Running and Billing is Active.

Hello, I am unable to see or access my Azure subscription in the Azure Portal, even though the deployed resources are still running and I continue to receive monthly billing statements. I have tried logging in with all my associated accounts and…

Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
4,406 questions
asked 2025-12-10T06:54:19.1533333+00:00
edited the question 2025-12-16T21:33:20.5866667+00:00
Bharath Y P 2,815 Reputation points Microsoft External Staff Moderator
1 answer

I'm unable to use azure services on student plan

Hello there hope all are doing well i just want to ask that i sign up for azure portal with university email BUT currently i'm unable to use any service in the portal?

Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
4,406 questions
asked 2025-10-10T05:30:36.15+00:00
Hasnain Ahmad Khan 0 Reputation points
answered 2025-12-16T21:05:19.6733333+00:00
Pradeep Kommaraju 940 Reputation points Microsoft Employee
1 answer

I did not receive the activation email after the Azure grant credit renewed

I did not receive the activation email after the Azure grant credit was renewed.

Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
4,406 questions
asked 2025-12-16T17:43:09.93+00:00
Inhee Kim 0 Reputation points
commented 2025-12-16T19:19:03.86+00:00
Bharath Y P 2,815 Reputation points Microsoft External Staff Moderator
3 answers

Cannot Sign up Microsoft Account with work email

We have been working for years using our company email, it is showing an error only a couple of days ago: "You can't sign up here with a work or school email address. Use a personal email such as gmail or Yahoo" We tried everything! the…

Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
4,406 questions
asked 2022-04-01T14:27:19.427+00:00
Silvia Camarena 1 Reputation point
answered 2025-12-16T17:04:45.78+00:00
Melvin, Tavion D 0 Reputation points
2 answers

why did microsoft charge me for a huge amount of money on azure where I don't use the service for more than 2 weeks

I was stunned when I see the invoice,. I was robbed for a huge amount of money for no reason, it says some services where I don't even know those service that microsoft charge me, the worst part is, they don't allow me to refund, there is no option to…

Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
4,406 questions
asked 2025-12-16T12:15:49.4733333+00:00
Jojo Mendiola 0 Reputation points
edited the question 2025-12-16T12:39:23.56+00:00
Kalyani Kondavaradala 4,600 Reputation points Microsoft External Staff Moderator
2 answers

My bill shows as settled but it wasn't charged, can't pay either

and I keep getting emails to pay it otherwise will be kicked out, but can't find where to pay. as azure system was unhelpful to solve, can someone please point me out a solutions thank you

Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
4,406 questions
asked 2025-12-12T08:09:30.03+00:00
Alan Capuano 0 Reputation points
answered 2025-12-16T11:41:44.0833333+00:00
Suchitra Suregaunkar 4,365 Reputation points Microsoft External Staff Moderator
1 answer

An unknown msft E0300yew2t charge

I was charged for msft E0300yew2t charge and I do not use any microsft subscriptions and if i had signed up, it was under the free miscrosft entrepreneur account. I need to request a refund and my god, microsoft UI is horrible. I need to request a refund…

Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
4,406 questions
asked 2025-12-13T20:56:53.0833333+00:00
KEYS 0 Reputation points
commented 2025-12-16T11:26:03.79+00:00
Suchitra Suregaunkar 4,365 Reputation points Microsoft External Staff Moderator
2 answers

Azure Subscription for Learning Purpose

My name is Anuj Thakur, Azure account email: <PII Removed>, Subscription ID:<PII removed> I had taken this Azure subscription only to learn and explore Azure for educational purposes. I did not intend to use any paid services on a regular or…

Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
4,406 questions
asked 2025-12-11T07:36:41.48+00:00
Anuj kr 0 Reputation points
commented 2025-12-16T11:19:09.7266667+00:00
Suchitra Suregaunkar 4,365 Reputation points Microsoft External Staff Moderator
3 answers

Why is my registration for an Azure account being denied? Thanks

I have been trying to register for the Azure student account and though I have provided all the information requested there is still no progress. What else am I supposed to do? I am in China mainland. Could the fact that I am in a Chinese University…

Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
4,406 questions
asked 2025-12-10T02:58:37.88+00:00
Wellington Musyoka 0 Reputation points
commented 2025-12-16T11:13:33.5+00:00
Suchitra Suregaunkar 4,365 Reputation points Microsoft External Staff Moderator
3 answers

Student verification failed for my UNT (.my.unt.edu) account

Hello, I am trying to activate Azure for Students and Microsoft Learn student benefits using my official University of North Texas student email (my.unt.edu), but SheerID is unable to verify my status. I am an active, enrolled student at UNT. Please help…

Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
4,406 questions
asked 2025-12-08T17:25:59.7766667+00:00
Sai Dharani 0 Reputation points
commented 2025-12-16T11:10:13.2366667+00:00
Suchitra Suregaunkar 4,365 Reputation points Microsoft External Staff Moderator
2 answers

Lost my $200 free credits in ADF trial - is there any way to restore them?

Hi everyone, I’m new to Azure Data Factory and recently signed up for the free trial. I wasn’t aware that I needed to pause my subscription to avoid continuous usage, and as a result my entire $200 free credit was consumed much faster than expected. Now…

Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
4,406 questions
asked 2025-12-15T06:10:24.24+00:00
Pardha Karuturi 0 Reputation points
commented 2025-12-16T10:50:26.9533333+00:00
Suchitra Suregaunkar 4,365 Reputation points Microsoft External Staff Moderator
2 answers

Azure Subscription – Unexpected Charge and Refund Request

Hello Microsoft Support Team, I am raising a complaint regarding an unexpected charge on my Azure subscription. An amount of INR 9,597.62 has been debited by Microsoft Corporation, even though I have not used any Azure services recently. Due to my…

Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
4,406 questions
asked 2025-12-14T12:41:53.3366667+00:00
Ranjith A 5 Reputation points
commented 2025-12-16T10:00:05.51+00:00
TP 146K Reputation points Volunteer Moderator