755 questions
42,556 questions with Microsoft 365 and Office-related tags
1 answer
Outlook iOS removing ads with paid account
I have two accounts; one is paid (via a non profit account) the other is free. I’d like to remove the ads from Outlook but they are still there. Does the “paid” non profit account not allow for this or am I missing a switch or something somewhere?
Microsoft 365 and Office | Office Online Server
asked 2025-07-09T11:13:19.5333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 4%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECE%3C/text%3E%3C/svg%3E)
Chris Ellington
0
Reputation points
commented 2025-07-14T06:49:05.17+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 9%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMN%3C/text%3E%3C/svg%3E)
Michelle-N
2,250
Reputation points Microsoft External Staff
Moderator
1 answer
Currently, this hardware device is not connected to the computer. (Code 45)
Currently, this hardware device is not connected to the computer. (Code 45)
Microsoft 365 and Office | Word | For business | Windows
2,035 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 35%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJL%3C/text%3E%3C/svg%3E)
1 answer
Issues with Inserting Rows and Copying in Excel After Recent Update
Inserting rows or lines, as well as copying and cutting content in Excel, has stopped functioning after the last update. There have been similar reports of this issue. What are the recommended fixes for this problem?
Microsoft 365 and Office | Excel | For business | Windows
3,992 questions
asked 2025-07-09T14:18:48.9566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 74%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDM%3C/text%3E%3C/svg%3E)
Doni Maley
0
Reputation points
commented 2025-07-14T06:45:53.4033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 61%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETT%3C/text%3E%3C/svg%3E)
TiNo-T
2,785
Reputation points Microsoft External Staff
Moderator
1 answer
How can i reactivate my Microsoft 365 license.
I can´t use my Microsoft 365 profesional account due to a problem with my license.
Microsoft 365 and Office | Excel | For business | Windows
3,992 questions
asked 2025-07-09T07:44:11.1833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(224.00000000000003, 39%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECA%3C/text%3E%3C/svg%3E)
Canalesgimenez, Alejandro
0
Reputation points
commented 2025-07-14T06:41:22.7466667+00:00
Michelle-N
2,250
Reputation points Microsoft External Staff
Moderator
2 answers
upgrade Office 2019 to a specific version.
I need to upgrade our Office purchased through volume licensing to the latest version. what are my options? Mainly upgrading outlook. thank you
Microsoft 365 and Office | Word | For business | Windows
2,035 questions
asked 2025-07-09T07:35:17.2333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 53%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEG%3C/text%3E%3C/svg%3E)
Elias Gharib
0
Reputation points
commented 2025-07-14T06:40:40.43+00:00
Michelle-N
2,250
Reputation points Microsoft External Staff
Moderator
3 answers
REGEXEXTRACT Function not available on desktop
https://support.microsoft.com/en-us/office/regexextract-function-4b96c140-9205-4b6e-9fbe-6aa9e783ff57 Based on this, the REGEXEXTRACT function should be available on desktop, but this is not the case at the moment. What information should I provide to…
Microsoft 365 and Office | Excel | For business | Windows
3,992 questions
asked 2025-07-08T09:39:48.0766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(214.4, 59%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENN%3C/text%3E%3C/svg%3E)
Nathalie Nguyen
0
Reputation points
commented 2025-07-14T06:39:16.4966667+00:00
Michelle-N
2,250
Reputation points Microsoft External Staff
Moderator
1 answer
I cannot receive emails to my hotmail account
I cant receive emails to my hotmail account . I have been through several steps on my phone and laptop to reset my password and go thru security checks which are all successful but error page comes up on my laptop or on my phone it asks me to sign in…
Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2025-07-10T13:12:10.7233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 76%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMR%3C/text%3E%3C/svg%3E)
margaret robinson
0
Reputation points
commented 2025-07-14T06:38:35.93+00:00
Michelle-N
2,250
Reputation points Microsoft External Staff
Moderator
1 answer
Need help Cannot get access and log in to my email Posted code in message help I need access
UTC Date: 2025-07-10T13:12:03.048Z Client Id: Session Id: Client Version: 20250620014.20 BootResult: fail Back Filled Errors: Unhandled Rejection: Error: 401:undefined|undefined:undefined err: Error: 401 esrc: StartupData et: ServerError estack: Error:…
Microsoft 365 and Office | Office Online Server
755 questions
asked 2025-07-10T13:17:03.6833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 68%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFT%3C/text%3E%3C/svg%3E)
Fine Tuning
0
Reputation points
commented 2025-07-14T06:37:40.5333333+00:00
Michelle-N
2,250
Reputation points Microsoft External Staff
Moderator
2 answers
Invoice ms 365
Hi, i need an invoice of my msoffice 365 for my administration. how do i get this? br, michiel
Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2025-07-08T14:18:17.32+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 59%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMK%3C/text%3E%3C/svg%3E)
Michiel Kroon
0
Reputation points
edited a comment 2025-07-14T06:36:44.9466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 69%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHV%3C/text%3E%3C/svg%3E)
Hin-V
1,215
Reputation points Microsoft External Staff
Moderator
1 answer
Renovei minha assinatura microsoft 365, entretanto, o armazenamento da nuvem não atualizou
Renovei minha assinatura microsoft 365, entretanto, o armazenamento da nuvem não atualizou. A capacidade deveria ser de 1T, mas não consigo salvar nada.
Microsoft 365 and Office | OneDrive | For business | Windows
2,655 questions
asked 2025-07-08T22:06:59.8566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 96%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETS%3C/text%3E%3C/svg%3E)
Thaís Cristo
0
Reputation points
commented 2025-07-14T06:35:52.4266667+00:00
TiNo-T
2,785
Reputation points Microsoft External Staff
Moderator
1 answer
onedrive error 3399614475 Acces denied for the resources
Onedrive 3399614475 Acces denied for the resources
Microsoft 365 and Office | OneDrive | For business | Windows
2,655 questions
asked 2025-07-08T12:07:41.1+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 83%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EZA%3C/text%3E%3C/svg%3E)
zurhan abas
5
Reputation points
edited a comment 2025-07-14T06:33:41.3233333+00:00
Hin-V
1,215
Reputation points Microsoft External Staff
Moderator
2 answers
How do I reconcile my Microsoft word subscription my old phone was stolen.
I subscribed for a Microsoft word in my old phone which was stolen 1/7/25. I got another phone, my documents could not be recovered, each time I attempted to use the Microsoft word a message will popup "your Microsoft 365 subscription is currently…
Microsoft 365 and Office | Word | For business | Windows
2,035 questions
asked 2025-07-08T09:03:02.12+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 13%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EOA%3C/text%3E%3C/svg%3E)
Ochigbo Ambrose
0
Reputation points
commented 2025-07-14T06:26:58.4033333+00:00
Hin-V
1,215
Reputation points Microsoft External Staff
Moderator
2 answers
I cant log in to my pc
When i type in my oassword to log into my Pc it says its sighning in , then after 5 seconds im back at the sign in page
Microsoft 365 and Office | SharePoint Server | Development
1,663 questions
asked 2025-07-08T20:53:35.7566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 15%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDG%3C/text%3E%3C/svg%3E)
dimitrius gordon
0
Reputation points
commented 2025-07-14T06:26:14.4533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 11%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETD%3C/text%3E%3C/svg%3E)
Teddie-D
2,020
Reputation points Microsoft External Staff
Moderator
1 answer
unable to provide user-level access only to those folders
Hello, Please i need your help on this issue. We are facing in CAS SharePoint. We have a SharePoint site structured with branch-wise folders. However, for the Bangalore server folders (named CAS and CAS1), we are unable to provide user-level access only…
Microsoft 365 and Office | SharePoint | For business | Windows
11,727 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 41%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERR%3C/text%3E%3C/svg%3E)
1 answer
Authenticator App not working
I am just trying to login into my Microsoft account on the website, but the login is prompting access through the Authenticator app. I have the app and I’m logged into with the same email. I never receive the code as prompted and cannot do what I need to…
Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2025-07-10T18:01:06.8633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 4%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMS%3C/text%3E%3C/svg%3E)
Matthew Schwarcz
0
Reputation points
commented 2025-07-14T06:03:38.36+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 64%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFT%3C/text%3E%3C/svg%3E)
Flora-T
1,370
Reputation points Microsoft External Staff
Moderator
1 answer
Migratoin to SharePoint online form OnPrem windows server based file share server
we have OnPrem File Server and different deparmtents have their different kind of data on it. we are now migrating from OnPrem to SharePoint online. we are using Sharepoint Migration Tool. we are facing below issues: 1- When there is network interuption…
Microsoft 365 and Office | SharePoint Server | For business
4,594 questions
asked 2025-07-09T08:01:11.54+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 38%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESA%3C/text%3E%3C/svg%3E)
Sajid Ali Shah
271
Reputation points
commented 2025-07-14T05:56:54.1266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 19%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJP%3C/text%3E%3C/svg%3E)
Jayden-P
4,195
Reputation points Microsoft External Staff
Moderator
1 answer
Loop Task Table not notifying assignees.
Adding names to Loop's standard Task Table will not alert recipients. There is a message in the corner every time I add a name under "Assigned To". This is causing missed notifications on project tasks and delaying work for our clients.…
Microsoft 365 and Office | SharePoint | For business | Windows
11,727 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 18%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
1 answer
Microsoft M365 account locked up due to Microsoft Authenticator
My Microsoft 365 account is currently locked because I attempted to move the Authenticator app to a new device. When I tried signing in, it requested a verification code from the app, but I no longer have access to it. I tried to set up the Authenticator…
Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2025-07-10T02:55:55.22+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 82%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFI%3C/text%3E%3C/svg%3E)
Francis Ian
0
Reputation points
commented 2025-07-14T05:51:00.59+00:00
Flora-T
1,370
Reputation points Microsoft External Staff
Moderator
3 answers
No messages show in my Other folder, or any Inbox subfolders, but can see all messages in Focused. Also cant send or receive or sync.
This is only happening on my laptop, not in Outlook on my phone, so Ive confirmed the messages are not deleted, I cant see or access them on my maptop. I have a current M365 subscription. Ive tried repairing the M365 app in Settings, both Quick Repair…
Microsoft 365 and Office | Office Online Server
755 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(214.4, 2%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EN%3C/text%3E%3C/svg%3E)
1 answer
How to delete excel files
How to delete an excel file or a word file from files section.
Microsoft 365 and Office | Excel | For business | Windows
3,992 questions
asked 2025-07-08T22:10:18.1833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 63%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJM%3C/text%3E%3C/svg%3E)
Jack Mullen
0
Reputation points
commented 2025-07-14T05:29:24.9433333+00:00
Flora-T
1,370
Reputation points Microsoft External Staff
Moderator