
42,526 questions with Microsoft 365 and Office-related tags
Why do I have to make a purchase to keep my tenancy active when I am part of a Microsoft 365 family plan and the plan is paid for each month?
I received the following Email: Complete a purchase by June 3, 2025 to keep your account active You are receiving this email because your associated Microsoft Entra ID tenant (tenant ID 384b3878-b6f9-4762-8227-ed79ffc69cad) has been inactive for more…
Microsoft 365 and Office | Development | Microsoft 365 Developer Program

How re-authenticate system admin sign in Authenticator app
I am the system admin for a charity with a non-profit account. I installed the authenticator app. and I could login, authenticate and do system admin actions. For some reason I then got into the authentication loop. So as part of trying to resolve the…
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
I accidentally moved all of my files from my hard drive on Windows11 to Microsoft OneDrive. How do I get those back onto my hard drive. There is no "files on demand" option.
I accidentally moved all of my files from my hard drive on Windows11 to Microsoft OneDrive. How do I get those back onto my hard drive. There is no "files on demand" option.
Microsoft 365 and Office | OneDrive | For business | Windows

Bitdam_o365_inline_australia app is recycling the SharePoint files
Hi Team, We are having an issue with Bitdam_o365_inline_Austalia app which is automatically recycling the Sharepoint and onedrive files. We have verified it has full control over the Sharepoint sites. What is the best way to fix this?
Microsoft 365 and Office | SharePoint | For business | Windows

Browser Crashes after opening multiple tabs of Custom SPFx web-parts
I'm experiencing severe browser memory issues when opening multiple tabs(~6-10 tabs) containing SPFx custom webparts. While each tab initially shows normal memory usage (around 60MB per tab), one tab will suddenly begin consuming excessive memory,…
Microsoft 365 and Office | SharePoint | Development

Mismatch in Percentage Calculation output when dividing a numerator by denominator in Power BI vs. same calculation in Excel- wanting results to be consistent across both programmes- How?
How do I get the same result of a percentage calculation from two indicators (one numerator & one denominator) in Power BI to when the same calculation is performed in Excel? The only way round this I've found so far is just doing the calculation…
Microsoft 365 and Office | Excel | For business | Windows

Problem with mapping SharePoint Online library to File Explorer via GPO and OneDrive
Hello, I’m trying to automate the mapping of a SharePoint Online document library to File Explorer using OneDrive and GPO, on Windows Server 2022. Unfortunately, I’m unable to get it working, even though manual mapping works fine. Here’s what I’ve done…
Microsoft 365 and Office | SharePoint | For business | Windows

J'ai une clé à échanger, le service est indisponible
Salut, J'ai acheté une clé produit Microsoft Office 2024 Professional Plus mais je n'arrive pas à aller au bout de l'échange de ma clé. Une fois la clé entrée, au moment de vouloir télécharger le logiciel en 64 bits pour mon MAC ce message apparaît…
Microsoft 365 and Office | Install, redeem, activate | Other | MacOS
how to use relative paths for access linked tables
How can I set a relative path to an external linked table
Microsoft 365 and Office | Access | Development

Conditionally Fill a Cell Based on Row/Cell Count
I am trying to conditionally fill/highlight a cell in column A, based on the number of rows to count to get to it... For example: Adding to a cell just adds to the cell's value, so it's likely it's some kind of add-to-row-count kind of…
Microsoft 365 and Office | Excel | For business | Windows

How can I join Microsoft 365 Developer Program with a personal account?
I'm a .NET developer looking into M365 and copilot development and would like to get an M365 sandbox for development and certification purposes. I tried to signup using my personal account but I received a message that I am not qualified. It looks like…
Microsoft 365 and Office | Development | Microsoft 365 Developer Program
I changed my mobile phone without backing up the MS Authenticator credentials.
I changed my mobile phone without backing up the MS Authenticator credentials. Now I can't access my onmicrosoft.com account. I'm the only administrator, but even though I have the password, it always asks me for an authenticator code.
Microsoft 365 and Office | Subscription, account, billing | For business | MacOS
I cannot sign into hotmail
Good day I cannot sign into my Microsoft / Hotmail account at all. I have tried to change the password and have done an account verification, which is all accepted. I keep getting the same error message: Please retry with a different device, use a VPN,…
Microsoft 365 and Office | Access | For home | Windows
SharePoint analytics
Hi, I have a task to investigate the options available for the following SharePoint analytics features. For each point, could you please let me know if options are available out of the box, or if there are other configuration options (e.g., PowerShell…
Microsoft 365 and Office | SharePoint | For education | Windows
Power query for excel loading data internally is sometimes very slow.
Hi, I have an excel workbook (xlsm) with lots of nested power queries that all take data from within the same workbook and transform it. While there's a lot going on , here's a specific example from one set of queries. It's stored on my C drive so no…
Microsoft 365 and Office | Excel | For business | Windows

[Article] How to turn off a speaker on a laptop
📌 Note: This article was originally created by trip_to_tokyo, a valued member on Answers Support Community. It provided meaningful insights and proved helpful to many. We're recreating it here on their behalf to preserve its value and ensure continued…
Microsoft 365 and Office | Other

Microsoft Defender stuck on installing updates
Hello, It has been a few days now and Microsoft Defender has been stuck on installing updates. I have tried repairing, resetting and completely reinstalling the app but nothing works. Any help would be really appreciated! Thanks!
Microsoft 365 and Office | Microsoft 365 Defender | For home | Windows
reinstall office home 2024
I had to restart windows on my laptop and office home 2024 was deleted. I have licence number
Microsoft 365 and Office | Other

Can I get email copies of responses to my MS Form?
Hello Microsoft Community, I'm using MS Forms to collect project support requests for our team. When a form is submitted, I get an email notification to tell me a new form has been submitted. Is there any way for this notification email to contain a copy…
Microsoft 365 and Office | Microsoft Forms | For business
Summary / Status for LOOP workspaces not working for linked Loop pages
Hi, each loop workspace provides a summary / status overview, that is automatically updated based on changes on the Loop page. This works perfectly. BUT for linked Loop pages (eg. notes for a Teams Call) it is not working and I also found no way to…