446,377 questions with Microsoft 365 and Office-related tags

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4 answers

How to upgrade a MS 365 classic plan

I have a Microsoft 365 personal classic subscription (although the website shows I am still on Microsoft 365 personal subscription) and want to upgrade to a Microsoft 365 personal classic family plan but the website does not show this plan.

Microsoft 365 and Office | Other
asked 2025-12-17T05:08:38.8466667+00:00
Boyd McDonald 0 Reputation points
answered 2025-12-17T07:59:43.62+00:00
Gunasekar N 51,455 Reputation points Independent Advisor
1 answer

How to cancel 365 subscription and refund my money

It’s been 2 years that the subscription has been automatically deducted to my account, how to cancel subscription and how to refund my money?

Microsoft 365 and Office | Microsoft Forms | For home
asked 2025-12-17T07:58:31.25+00:00
Kristine Espiritu 0 Reputation points
answered 2025-12-17T07:58:43.3733333+00:00
Q&A Assist
1 answer

Find files in Advanced Searcher in SP on premise

Hi, So we were looking into get the words in the title of the files but it only has 4 options and I think i cannot add more search boxs, and the options get the word inside the file also so it will appear tons of files we aren't looking for. So I have…

Microsoft 365 and Office | SharePoint Server | Development
asked 2025-12-09T13:36:29.8266667+00:00
Charlie Martharper 145 Reputation points
commented 2025-12-17T07:58:33.87+00:00
Steven-N 15,800 Reputation points Microsoft External Staff Moderator
2 answers

Microsoft Word keeps crashing after opening a certain document

For a while now my Microsoft Word has been crashing constantly on my Windows 11 machine. It only does so for a specific document. When I open the document, word will open it for a second, sometimes it will freeze and my computer resources will spike.…

Microsoft 365 and Office | Word | For home | Windows
asked 2025-12-15T08:32:24.5833333+00:00
William C 0 Reputation points
commented 2025-12-17T07:57:00.1866667+00:00
William C 0 Reputation points
1 answer

How to install home & business 2024 in my window 7 pro SP1

Hi i just brought a MS office home & business 2024 for my client , they insist install Windows 7 pro for their old system support , i had tried install and get the error as below : ''the procedure entry point setprocessmitigationpolicy counld not be…

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2025-12-06T05:36:55.4+00:00
Keson Lee 20 Reputation points
accepted 2025-12-17T07:56:36.5166667+00:00
Keson Lee 20 Reputation points
2 answers

Payment of overdue bill

I updated my payment card details, and the bill is still showing overdue as they have not debited. Please have the same debited to avoid inconvenience on my side.

Microsoft 365 and Office | Microsoft Forms | For business
asked 2025-12-16T09:46:08.1133333+00:00
Emily Njoroge 0 Reputation points
commented 2025-12-17T07:56:14.78+00:00
Henry-N 6,800 Reputation points Microsoft External Staff Moderator
3 answers

Mishandling of outer joins with column = value conditions

I understand that potential Access bugs can be reported here, and an MVP will pass them to Microsoft if they are validated. I'd be grateful if someone could do that with this one please. There is a problem in Access 365 editing certain outer join queries…

Microsoft 365 and Office | Access | Development
asked 2025-12-16T20:52:16.1666667+00:00
Nick North 0 Reputation points
commented 2025-12-17T07:55:00.71+00:00
Nick North 0 Reputation points
1 answer

Accidentally bought Office Home 2024 for a Mac that is too old to run it

I just bought Microsoft Office Home 2024, and it was accidentally downloaded to my Macbook Pro (2016) that can only run the 2021 version. How do I fix this and proceed to use the right Office Home? I need Microsoft Office for Work. I would like this…

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2025-12-17T06:14:23.5166667+00:00
Abdul 0 Reputation points
answered 2025-12-17T07:54:12.4566667+00:00
Gunasekar N 51,455 Reputation points Independent Advisor
17 answers One of the answers was accepted by the question author.

Receiving unsolicited OneDrive File/Folder shares, how do I stop it?

Recently strangers (AI driven bots) have started sending me emails sharing links to their Microsoft Onedrives! How do I stop this from happening? Are there any security concerns (Viruses/Malware)? Am I liable if they attempt to share any illegal…

Microsoft 365 and Office | OneDrive | Other | Other
asked 2025-12-04T18:09:40.3133333+00:00
Phillip Confused 75 Reputation points
edited a comment 2025-12-17T07:49:44.2233333+00:00
Jo 0 Reputation points
1 answer

COMO CANCELAR MI SUSCRIPCION

DESEO CANCELAR MI SUSCRIPCION ESTOY TAMBIEN DADA DE ALTA CON OTRA CUENTA Y LLEVO AL MENOS 3 AÑOS PAGANDO DOS CUOTASLO HE RECLAMADO EN VARIAS OCASIONES Y NO HABÉIS HECHO NADA AL RESPECTO.

Microsoft 365 and Office | Other
asked 2025-12-17T07:48:41.8066667+00:00
Raquel suárez 0 Reputation points
answered 2025-12-17T07:49:00.8533333+00:00
Q&A Assist
2 answers

Unable to use the promo code

Hello, I just renewed my personal Microsoft 365 subscription. However, it did not give me the option to use the promo code that was given when I bought my recent laptop. Can someone please assist with this? TX a lot, VS

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2025-12-17T07:07:07.97+00:00
VSS 0 Reputation points
answered 2025-12-17T07:47:08.1866667+00:00
paulr0511 39,635 Reputation points Independent Advisor
1 answer

Need help getting my mic to work in my fortnite game

Hello, so recently I have been playing games like fortnite on my pc and when I am on keyboard and mouse I had the headset plugged in to the pc, so I could hear the game but others couldn't hear me through the mic. People have been saying it's has got to…

Microsoft 365 and Office | Other
asked 2025-12-17T07:46:33.8433333+00:00
Amy Milbrath 0 Reputation points
answered 2025-12-17T07:46:49.6733333+00:00
Q&A Assist
2 answers

Taking control of my 365 account

Hi, I own the domain for my business and 365 account. I pay all the bills. Someone else set it up and now they are refusing to hand over the log in and admin roles so I can assume control. What can I do? Move from: Windows for business | Windows 365…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2025-12-15T17:49:42.57+00:00
Craig Lowther 0 Reputation points
commented 2025-12-17T07:38:15.7+00:00
Alina-Le 4,835 Reputation points Microsoft External Staff Moderator
0 answers

Explicit files shared to my OneDrive will not go away

Hello, I need help with an ongoing issue involving OneDrive file sharing. I am receiving multiple files shared to my OneDrive from people I do not know (obviously spam but still, disturbing). The file names are explicit and alarming. I have already…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2025-12-17T07:29:27.75+00:00
Joseph 0 Reputation points
2 answers

Can’t Access Microsoft 365 E5 Developer Admin Account Due to Lost Microsoft Authenticator (MFA Locked Out)

Hi everyone, I’m currently stuck with my Microsoft 365 E5 Developer admin account and really need some guidance from people who’ve been through this before. The issue is that I can’t log in to the admin account because it’s asking for Microsoft…

Microsoft 365 and Office | Other
asked 2025-12-17T06:45:57.0466667+00:00
Trương 0 Reputation points
answered 2025-12-17T07:27:28.2533333+00:00
Phoebe-N 7,110 Reputation points Microsoft External Staff Moderator
3 answers

Move my business email from my it departments control to my control direct with microsoft

MY it department set up my emails for my business with exchange. I want to move away from paying them and do it direct with microsoft. How do I do that? Moved from: Microsoft 365 and Office | Other

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2025-12-17T02:48:28.3066667+00:00
Leon Axford 0 Reputation points
commented 2025-12-17T07:27:18.6033333+00:00
Leon Axford 0 Reputation points
6 answers

why has a refund that was meant to be in my account on the 26th November not been deposited ?

As a result of an ACCC enquiry, Microsoft has to credit my credit card account $50.00 Australian dollars. I received an email on 26th November from Microsoft that payment has occurred, but I have not received it

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2025-12-10T23:59:42.01+00:00
Trevor Bruns 0 Reputation points
commented 2025-12-17T07:26:58.24+00:00
Ana Gabiola 0 Reputation points
2 answers One of the answers was accepted by the question author.

How to click and run exe on Sharepoint

Hi guys, I have uploaded an exe file onto SharePoint, now looking for a way that users could run it directly when they click the file on SharePoint. Welcome and many thanks if you have any idea =) Moved from Microsoft 365 and Office | SharePoint |…

Microsoft 365 and Office | SharePoint | For business | Other
asked 2025-12-17T04:09:45.4133333+00:00
YanC 20 Reputation points
accepted 2025-12-17T07:08:47.0433333+00:00
YanC 20 Reputation points
2 answers

from 365 1 month free to office pro 2021 cant edit/save docs.

got new laptop needed excel. accepted 365 1 mo free then ended. uninstalled 365 and while signed into microsoft acct i redeemed office pro 2021 key and downloaded/installed. rebooted then opened excel and can not edit or save just keeps telling me 365…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2025-12-16T21:31:59.5333333+00:00
Harry DaVee II 0 Reputation points
commented 2025-12-17T07:05:24.5333333+00:00
Ami-T 4,220 Reputation points Microsoft External Staff Moderator
2 answers

How do I cancel incorrect number of licenses and purchae the correct number

I purchased what I thought was a pack of 5 licenses for Visio Plan 2 - we only need 2 pro licenses. I now received a bill for 25. We are a small 4-person organisation and cannot afford the bill. Please help me to coancel ans order the correct licenses

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2025-12-06T10:20:09.64+00:00
Alan Raubenheimer 0 Reputation points
commented 2025-12-17T06:56:34.4066667+00:00
Alan Raubenheimer 0 Reputation points