Word opening up square document instead of 8.5 x 11
I am using Word for Mac version 16.39, 2020. All of a sudden, Word opens my documents as squares and the cursor is way at the top, yet my settings show the normal 8.5x11 with one inch margins. I would like to go back to the traditional Print View as…
How can I access my lost documents?
I was working on a word document. I updated that several times and saved the latest changes anytime I closed it. Last time I saved it I couldn't find the latest changes. The file which was saved was the one I created several days ago.
Asking for a code during sign in
I have lost my #65 business account and also my copilot 365 license. When I try to log in to the it asks for a code I tried every device I have updating deleting just trying everything. reset my computer reinstalled apps. Still it wants a code it will…
When I try to save calendar item as a file I get error "Unable to save calendar event to disk"
When I try to save calendar item (File > save as) I get error "Unable to save calendar event to disk" In Outlook on Mac. Open Calendar Open calendar item > File > Save As.... Provide a location and file name. Click Save. Error…
Teams Apps on Outlook for mac as it is available on Outlook windows
developed a Teams/outlook personal tab app for the organization-wide availability, and it's showing up in Windows for both outlook and Teams, but not on Outlook for Mac; Even the left side app bar is not there in Mac Outlook as it's in Windows version,…
unable to save event
Hi One of my MAC user is facing issue saving calendar invites in outlook. user is getting the error unable to save calendar event to disk. please guide me troubleshoot this issue.
calendar invites
HI All One of my user is facing issue with 3 recurring meetings invites. The user declined each series/deleted each series but the meeting invites keep reappearing. The user is not receiving new invites, but the meeting invites keep reappearing on this…
Outlook Mac - Meeting Invites
Is there a way to make someone optional on a meeting invite? I am using macbook outlook app and when i go to send a meeting invite, it doesn't give an optional choice for attendees.
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Error Code: TokenAlreadyRedeemedBySameMSA
I purchased a new MacBook and bought a product key for Office Home & Student for Mac. On the card I bought, it clearly states I can put this on 2 Macs. I installed it on the new MacBook without any problems. I factory reset my old Mac and made a…
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Word cannot display the viso image properly on Mac
Word(office) cannot display the viso image properly on a Mac computer
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White horizontal lines randomly appearing in Outlook
This is and old one, but still unsolved and unanswered, bug of Outlook: …
Retrieves a list of document IDs in the specified container.
Hello, I am using an on-premises ADRMS service deployed with the MDE extension (https://learn.microsoft.com/en-us/azure/information-protection/active-directory-rights-manage-mobile-device). Recently, my documents are no longer opening on macOS,…
MS To Do feature
Hi All, I am using Microsoft 365 E5 license, couple of Outlook for Mac users have reported that they cannot access the MS To Do feature. They are trying to access To Do via the task pane on the right, but the To Do section is grayed out on the left. I am…
Legacy outlook
Hi All couple of users have reported issue that they are unable to see emails in legacy outlook for MAC, when they switch to new outlook for MAC they are able to see the email. Please guide me.
unable to open onedrive
Hi All One of my Mac users is facing an issue with OneDrive. When he clicks OneDrive, he gets the error message below. Please guide me, as I use Windows and am not very familiar with Mac. Even after rebooting the laptop, the user is still experiencing…
Unable to add workspace on RDC for Mac
My RD client on my Mac computer was working a week ago. Yesterday I tried to access my Navy workspace and received an error message. I contacted Navy Helpdesk support and they had me delete the client app and reinstall. Upon doing that I'm not able to…
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Microsoft Remote Desktop for Mac Error 0xc07
Good day, Community I work off of a Mac v.13.6.6 and a Windows v.10 build19045.4291, computer. I have 2 Active Directory accounts, my everyday JohnDoe account and my break glass JohnDoeAD account. I use MRD v.10.9.6 on the Mac to log into my Windows…
new outlook for MAC
Hi all I'm not very familiar with MAC as I use Windows. some users have reported an issue with Outlook for MAC. when User1 double-clicks on another user, let's say User2 in Outlook for MAC, under the overview tab of User2, User1 can see User2's contact…
Outlook does not display email contents
Hi All One of my user is facing an issue on Outlook for Mac. When the user triggers an email from Outlook, the email's text body is not visible for internal and external recipients receiving the emails. For some emails, recipients only see the signature,…
sync error
Hi All One of my user is facing issue with OneNote in outlook for MAC. OneNote is in readonly mode. User is unable to edit or modify any notes. user is getting the error. You can't edit this notebook because its location is no longer available. click…