2,655 questions
42,560 questions with Microsoft 365 and Office-related tags
2 answers
error when signing into one-drive & excell
received this error when logging on reset password and rebooted computer not helpful***** there is noI T department Something went wrong. [7q6ca] × Troubleshooting detailsIf you contact your administrator, send this info to them.Copy info to clipboard…
Microsoft 365 and Office | OneDrive | For business | Windows
asked 2025-07-14T18:15:19.97+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 50%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPH%3C/text%3E%3C/svg%3E)
peter harp
0
Reputation points
edited the question 2025-07-16T22:03:00.3433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 86%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EK%3C/text%3E%3C/svg%3E)
Kai
155
Reputation points Microsoft External Staff
Moderator
1 answer
MFA Issue, now locked out of account - phone support not helpful but have a case # - cannot access anything
Hello all. I am the sole user and global administrator of my Office 365 Business account. Unfortunately, I was recently required to reset my phone and after restoring from a backup, the Authenticator app no longer works--I was logged out. When I try to…
Microsoft 365 and Office | Loop | For business
2 questions
asked 2025-07-16T20:31:32.2266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 95%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDS%3C/text%3E%3C/svg%3E)
David Snider
0
Reputation points
answered 2025-07-16T22:00:17.51+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 26%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKN%3C/text%3E%3C/svg%3E)
Killian-N
95
Reputation points Microsoft External Staff
Moderator
2 answers
How do I get my sound back on my laptop? It worked yesterday.
I have lost sound on my laptop .It worked fine yesterday, but it didn't work this morning.
Microsoft 365 and Office | Other
31 questions
asked 2025-07-16T20:50:53.9333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 68%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBP%3C/text%3E%3C/svg%3E)
BARRY PETERS
0
Reputation points
edited an answer 2025-07-16T21:50:42.3433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 56.00000000000001%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKN%3C/text%3E%3C/svg%3E)
Katerina Nguyen
0
Reputation points Microsoft External Staff
Moderator
1 answer
how to get lost product key for office ltsc professinal plus 2024 ?
bought last year on line worked fine in march this year. now is asking for product key. i ran a belarc and it says key not active. how can i get it back?
Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2025-07-16T19:53:01.43+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 46%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESB%3C/text%3E%3C/svg%3E)
Shane Blake
0
Reputation points
answered 2025-07-16T21:39:24.2766667+00:00
Katerina Nguyen
0
Reputation points Microsoft External Staff
Moderator
1 answer
Change Quick Print Settings
We have switched to a new printer, and the Quick Print option now cuts off the page borders. Can anyone advise on how to resolve this issue? I have adjusted the default settings and am printing from a PDF.
Microsoft 365 and Office | Other
31 questions
asked 2025-07-16T21:35:41.9733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 40%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
Janelle
0
Reputation points
answered 2025-07-16T21:35:42.2366667+00:00
Q&A Assist
1 answer
One of the answers was accepted by the question author.
How to fix Office 365 Word not converting to pdf
MS 365 Office Word will not save as adobe format pdf. I've gone to Word options add ons, Com, and deselected pdf add on.
Microsoft 365 and Office | Word | For home | Windows
asked 2025-07-16T19:39:17.3133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 40%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETP%3C/text%3E%3C/svg%3E)
Terry Payne
0
Reputation points
accepted 2025-07-16T21:31:57.7833333+00:00
Terry Payne
0
Reputation points
2 answers
One of the answers was accepted by the question author.
How to Remove Un-Needed Line Break in Word Document
I'm finishing up a paper for a conference. The page limit is 8 pages and I'm at the limit. But for some reason, Word has a page 9 with nothing in it but it refuses to go away (and the conference won't accept the paper with 9 pages). Actually, I just had…
Microsoft 365 and Office | Word | For business | Windows
2,035 questions
asked 2025-07-16T20:33:15.7933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 85%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMD%3C/text%3E%3C/svg%3E)
Michael DeBellis
0
Reputation points
edited a comment 2025-07-16T21:31:45.96+00:00
Michael DeBellis
0
Reputation points
1 answer
How do I fix billing?
Apparently, I am not the first person to accidentally order two years of Microsoft 365. After I cancel the (duplicate) subscription, how do I get a new singular subscription?
Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2025-07-16T19:18:51.7466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 25%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWD%3C/text%3E%3C/svg%3E)
W Donald Walker
0
Reputation points
edited an answer 2025-07-16T21:23:41.77+00:00
Katerina Nguyen
0
Reputation points Microsoft External Staff
Moderator
2 answers
Cursor hanging , AND pictures deselecting in Word 365
I have a tech writer who has had an issue for a while in Word (he is one of two people in the company reporting this issue) First issue While in word (Template originally pulled down from out Doc Control tool, but local copy is used) Word will hang…
Microsoft 365 and Office | Word | For business | Windows
2,035 questions
asked 2025-07-16T15:33:28.13+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 81%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBA%3C/text%3E%3C/svg%3E)
Bill Anderson
0
Reputation points
commented 2025-07-16T21:23:25.9+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 34%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERN%3C/text%3E%3C/svg%3E)
Ryan-N
0
Reputation points Microsoft External Staff
Moderator
1 answer
Cannot Access Microsoft 365 Account for Acquired Business – Past Due Invoice Notice
Hello, We recently acquired a business entity which has a Microsoft 365 tenant associated with the email address. The previous controller who managed the account is no longer with the company, and we do not have access to the account due to 2FA being…
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2025-07-16T15:41:42.02+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 88%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJS%3C/text%3E%3C/svg%3E)
Jomal Sebastian
0
Reputation points
edited an answer 2025-07-16T21:01:59.64+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 3%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBV%3C/text%3E%3C/svg%3E)
Ben-V
0
Reputation points Microsoft External Staff
Moderator
1 answer
Outlook for Mac and Web is deleting emails I send to myself, and will not allow me to delete any emails myself
Outlook for Mac and Web is (1) deleting emails I send to myself, (2) will not allow me to delete any emails myself, and (3) will not allow me to send emails from my Outlook account.
Microsoft 365 and Office | Other
31 questions
asked 2025-07-16T19:05:09.1066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 21%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJG%3C/text%3E%3C/svg%3E)
Jay Goldman
0
Reputation points
answered 2025-07-16T20:55:54.4533333+00:00
Ryan-N
0
Reputation points Microsoft External Staff
Moderator
2 answers
One of the answers was accepted by the question author.
Windows Explorer with Onedrive extremely slow.
Windows explorer with Onedrive crazy slow. taking >30secs to open folder, then sub-folders similar. Saving files also stupid slow. Looked up Event viewer and saying The server {1454BEE1-EC6D-4D38-BCFD-1DA1F91BA46E} did not register with DCOM…
Microsoft 365 and Office | OneDrive | For business | Windows
2,655 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 65%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDW%3C/text%3E%3C/svg%3E)
2 answers
I cannot activate my Office 365 on a second computer
I have a valid Home Office 365 license and my Office is running correctly on my home computer. However, I cannot activate my license on my laptop. I can introduce my e-mail but the next screen appears blank and I cannot insert my password. This problem…
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 92%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EV%3C/text%3E%3C/svg%3E)
1 answer
Increase in spam emails
I have started to receive dozens of spam emails each day that the filter doesn’t catch. What can I do to stop them?
Microsoft 365 and Office | Other
31 questions
asked 2025-07-16T20:39:30.0666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(224.00000000000003, 88%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECA%3C/text%3E%3C/svg%3E)
Charles and Judith MacLaren
0
Reputation points
answered 2025-07-16T20:49:07.68+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 17%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECD%3C/text%3E%3C/svg%3E)
Chris Duong
0
Reputation points Microsoft External Staff
Moderator
1 answer
I seem to have lost an Excel file from earlier this year. Can I search for a file saved after a date?
I created an Excel file earlier this year but I can't locate it. I'd like to search my Excel files since maybe February, 2025. I should have only 20 or so Excel files saved since then. Thx.
Microsoft 365 and Office | Excel | For home | Windows
asked 2025-07-16T18:09:31.51+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(224.00000000000003, 74%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESB%3C/text%3E%3C/svg%3E)
STEVE Blazanin
0
Reputation points
edited an answer 2025-07-16T20:46:48.14+00:00
Katerina Nguyen
0
Reputation points Microsoft External Staff
Moderator
1 answer
How can I create a registration that doesn't require sign in--option for link access is restricted by organization.
Our organization of approximately 7,000 is transitioning to Microsoft 365. Currently, only a small percentage of employees have access. We are a training team attempting to create registrations, with automated responses containing the meeting link and a…
Microsoft 365 and Office | Other
31 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 86%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDD%3C/text%3E%3C/svg%3E)
1 answer
Integrating MS Project with MS Power Apps
Hi, How do integrate my MS Project to my MS Power App in the future, when the web version of MS Project is retired? I currently have a seamless connection from MS Power Apps to MS Project to MS Power BI, but am worried that this connection will not…
Microsoft 365 and Office | Project | For business | Windows
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 15%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 74%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIN%3C/text%3E%3C/svg%3E)
1 answer
Complaints Procedure
How do I make a formal complaint about the way that Microsoft Sales handled my subscription renewal?
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2025-07-16T18:21:15.1133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 37%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EN%3C/text%3E%3C/svg%3E)
NeilA
0
Reputation points
edited an answer 2025-07-16T20:36:54.4533333+00:00
Katerina Nguyen
0
Reputation points Microsoft External Staff
Moderator
3 answers
I cannot activate my home office in a second computer having a current license
Since my last license renewal I cannot activate my Office programs in any of the extra laptops that I had it already installed. I can only run Office in my original computer. When I click on the "Activate" button in my Office Word, I can…
Microsoft 365 and Office | Word | For business | Windows
2,035 questions
1 answer
how do i link my phone to my computer
trying to link my phone to my computer keeps asking for an app??
Microsoft 365 and Office | Excel | For home | Android
asked 2025-07-16T18:38:24.8433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 92%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPJ%3C/text%3E%3C/svg%3E)
Peter Jamieson
0
Reputation points
answered 2025-07-16T20:23:36.73+00:00
Katerina Nguyen
0
Reputation points Microsoft External Staff
Moderator