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Tutorial: Configure Reward Gateway for automatic user provisioning

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The objective of this tutorial is to demonstrate the steps to be performed in Reward Gateway and Microsoft Entra ID to configure Microsoft Entra ID to automatically provision and de-provision users and/or groups to Reward Gateway.

Note

This tutorial describes a connector built on top of the Microsoft Entra user provisioning service. For important details on what this service does, how it works, and frequently asked questions, see Automate user provisioning and deprovisioning to SaaS applications with Microsoft Entra ID.

This connector is currently in public preview. For more information about previews, see Universal License Terms For Online Services.

Prerequisites

The scenario outlined in this tutorial assumes that you already have the following prerequisites:

  • A Microsoft Entra tenant.
  • A Reward Gateway tenant.
  • A user account in Reward Gateway with Admin permissions.

Assigning users to Reward Gateway

Microsoft Entra ID uses a concept called assignments to determine which users should receive access to selected apps. In the context of automatic user provisioning, only the users and/or groups that have been assigned to an application in Microsoft Entra ID are synchronized.

Before configuring and enabling automatic user provisioning, you should decide which users and/or groups in Microsoft Entra ID need access to Reward Gateway. Once decided, you can assign these users and/or groups to Reward Gateway by following the instructions in Assign a user or group to an enterprise app.

Important tips for assigning users to Reward Gateway

  • It is recommended that a single Microsoft Entra user is assigned to Reward Gateway to test the automatic user provisioning configuration. Additional users and/or groups may be assigned later.

  • When assigning a user to Reward Gateway, you must select any valid application-specific role (if available) in the assignment dialog. Users with the Default Access role are excluded from provisioning.

Setup Reward Gateway for provisioning

Before configuring Reward Gateway for automatic user provisioning with Microsoft Entra ID, you will need to enable SCIM provisioning on Reward Gateway.

  1. Sign in to your Reward Gateway Admin Console. Click Integrations.

    Screenshot of the Reward Gateway Admin Console with the Integrations option called out.

  2. Select My Integration.

    Screenshot of the two Integrations options with the My Integrations option called out.

  3. Copy the values of SCIM URL (v2) and OAuth Bearer Token. These values will be entered in the Tenant URL and Secret Token field in the Provisioning tab of your Reward Gateway application.

    Screenshot of the My Integrations panel with the OAuth Bearer Token text box called out.

To configure Reward Gateway for automatic user provisioning with Microsoft Entra ID, you need to add Reward Gateway from the Microsoft Entra application gallery to your list of managed SaaS applications.

To add Reward Gateway from the Microsoft Entra application gallery, perform the following steps:

  1. Sign in to the Microsoft Entra admin center as at least a Cloud Application Administrator.
  2. Browse to Identity > Applications > Enterprise applications > New application.
  3. In the Add from the gallery section, type Reward Gateway, select Reward Gateway in the search box.
  4. Select Reward Gateway from results panel and then add the app. Wait a few seconds while the app is added to your tenant. Reward Gateway in the results list

Configuring automatic user provisioning to Reward Gateway

This section guides you through the steps to configure the Microsoft Entra provisioning service to create, update, and disable users and/or groups in Reward Gateway based on user and/or group assignments in Microsoft Entra ID.

Tip

You may also choose to enable SAML-based single sign-on for Reward Gateway, following the instructions provided in the Reward Gateway Single sign-on tutorial. Single sign-on can be configured independently of automatic user provisioning, though these two features compliment each other.

To configure automatic user provisioning for Reward Gateway in Microsoft Entra ID:

  1. Sign in to the Microsoft Entra admin center as at least a Cloud Application Administrator.

  2. Browse to Identity > Applications > Enterprise applications

    Enterprise applications blade

  3. In the applications list, select Reward Gateway.

    The Reward Gateway link in the Applications list

  4. Select the Provisioning tab.

    Screenshot of the Manage options with the Provisioning option called out.

  5. Set the Provisioning Mode to Automatic.

    Screenshot of the Provisioning Mode dropdown list with the Automatic option called out.

  6. Under the Admin Credentials section, input the SCIM URL (v2) and OAuth Bearer Token values retrieved earlier in Tenant URL and Secret Token respectively. Click Test Connection to ensure Microsoft Entra ID can connect to reward gateway. If the connection fails, ensure your reward gateway account has Admin permissions and try again.

    Tenant URL + Token

  7. In the Notification Email field, enter the email address of a person or group who should receive the provisioning error notifications and check the checkbox - Send an email notification when a failure occurs.

    Notification Email

  8. Click Save.

  9. Under the Mappings section, select Synchronize Microsoft Entra users to Reward Gateway.

    Screenshot of the Mappings section with the Synchronize Microsoft Entra users to Reward Gateway option called out.

  10. Review the user attributes that are synchronized from Microsoft Entra ID to Reward Gateway in the Attribute-Mapping section. The attributes selected as Matching properties are used to match the user accounts in Reward Gateway for update operations. Select the Save button to commit any changes.

    Screenshot of the Attribute Mappings section with six mappings displayed.

  11. To configure scoping filters, refer to the following instructions provided in the Scoping filter tutorial.

  12. To enable the Microsoft Entra provisioning service for Reward Gateway, change the Provisioning Status to On in the Settings section.

    Provisioning Status Toggled On

  13. Define the users and/or groups that you would like to provision to Reward Gateway by choosing the desired values in Scope in the Settings section.

    Provisioning Scope

  14. When you are ready to provision, click Save.

    Saving Provisioning Configuration

This operation starts the initial synchronization of all users and/or groups defined in Scope in the Settings section. The initial sync takes longer to perform than subsequent syncs, which occur approximately every 40 minutes as long as the Microsoft Entra provisioning service is running. You can use the Synchronization Details section to monitor progress and follow links to provisioning activity report, which describes all actions performed by the Microsoft Entra provisioning service on Reward Gateway.

For more information on how to read the Microsoft Entra provisioning logs, see Reporting on automatic user account provisioning.

Connector limitations

Reward Gateway does not support group provisioning currently.

Additional resources

Next steps

Learn how to review logs and get reports on provisioning activity