Windows 10 support for Field Service (Dynamics 365) mobile app

Important

This content is archived and is not being updated. For the latest documentation, go to New and upcoming features in Field Service. For the latest release plans, go to Dynamics 365 and Microsoft Power Platform release plans.

Enabled for Public preview Early access General availability
Users by admins, makers, or analysts Oct 1, 2021 - -

Business value

The Field Service (Dynamics 365) mobile app is a next-generation app built on Microsoft Power Platform that provides a modern and intuitive user interface. Technicians on Windows devices, such as Microsoft Surface tablets, will be able to see their bookings, manage their work orders, and perform inspections with this rich application deeply integrated with the rest of your Dynamics 365 applications.

Feature details

The Windows Field Service app will include:

  • Robust offline support.
  • Outlook style calendar for bookings, with intuitive user interface for quick service tasks completion and more.
  • Tailored user experiences available with Power Apps Component Framework with hundreds of powerful controls out of the box.
  • Access to device camera to take pictures and scan barcodes.
  • Deep-link support into the Field Service mobile app.

See also

Field Service Dynamics 365 app for Windows 10+ devices preview (docs)