What is Shopify?

Shopify is a subscription-based application that allows you to set up an online store and sell products. The Shopify platform offers online retailers a suite of services for payments, marketing, shipping, and customer engagement.

What is the Microsoft Dynamics 365 Business Central Shopify Connector?

With the Shopify Connector, businesses can link their Shopify stores with Business Central to maximise business productivity. Using the Shopify Connector, you can access and manage insights from your business and your Shopify online store as one unit.

Capabilities

• Support for more than one Shopify shop.
  • Each shop has its own setup, including a collection of products and locations used to calculate inventory and price lists.
• Bidirectional synchronisation of items or products.
  • The connector synchronises images, item variants, bar codes, vendor item numbers, extended and marketing texts, tags, and metafields.
  • Export item attributes to Shopify.
  • Use selected customer price groups and discounts to define prices exported to Shopify.
  • Define prices and discounts for product catalogues linked to B2B companies.
  • Decide whether items can be created automatically or only allow updates to existing products.
• Synchronise inventory levels.
  • Choose some or all of the available locations in Business Central.
  • Update inventory levels on multiple locations in Shopify.
• Bidirectional synchronisation of customers and companies.
  • Smart-map customers by phone and email.
  • Use specific country/region templates when creating customers, which helps ensure that tax settings are correct.
• Import orders from Shopify
  • Include orders created in various sales channels, such as online stores, Shopify POS, or B2B.
  • Shipping costs, gift cards, tips, shipping and payment methods, transactions, and risk of fraud, return, refund, or cancellation information.
  • During import, you can automatically create customers in Business Central or decide to manage the customers in Shopify.
  • Receive payout information from Shopify Payments.
• Track fulfillment information.
  • Optionally, choose to transfer item tracking information from Business Central to Shopify.
• Integrate easily.
  • Enable automatic synchronisation of products, inventory, orders, fulfilments, and more.

Why did Microsoft and Shopify form this partnership?

Dynamics 365 Business Central teamed up with Shopify to help our customers create a better shopping experience. While Shopify provides merchants with an easy-to-use commerce solution, Business Central offers comprehensive business management across finance, sales, service, and operations teams. Use the seamless connection between the applications to synchronise orders, stock, and customer information to fulfil orders faster, and better serve customers.

Set up and run synchronisation

The following table describes a sequence of tasks related to setting up and running synchronisations, with links to the articles that describe them.

To	See
Connect Business Central to the Shopify online store.	Get started with the Shopify connector
Set up and run synchronisations of items between Shopify and Business Central.	Synchronise items with Shopify
Send inventory levels to Shopify.	Synchronise inventory with Shopify
Send main and undiscounted prices to Shopify.	Synchronise prices with Shopify
Learn how various settings in Shopify affect the storefront prices and taxes that display to customers.	Set up VAT for the Shopify connection
Import customers and companies from or export to Shopify.	Synchronise customers and companies with Shopify
Set up and run import and processing of sales orders from Shopify.	Synchronise and fulfil sales orders with Shopify
Set up and run import of transactions and payouts from Shopify.	Synchronise transactions and payouts
Configure synchronisation of data between Business Central and Shopify in the background.	Automate Shopify synchronisation using job queue

Demonstration and testing

The following table contains links the articles that help you to try, demonstrate, and explore the Shopify Connector.

To	See
Create and set up a Shopify account for testing.	Create and set up a Shopify account
Try various integration scenarios for demonstrating workflows between Shopify and Business Central.	Walkthrough: Set up and use the Shopify connector
Review different approaches for testing.	Testing strategies

Support and troubleshooting

Find information related to support and troubleshooting.

To	See
Learn what to do if something goes wrong when you synchronise data between Shopify and Business Central.	Troubleshoot the Shopify connector
Learn implementation details related to the Shopify Connector.	FAQ for the Shopify connector
Check support options for Shopify Connector	Support for the Shopify Connector

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Find free e-learning modules for Business Central here

Related information

Get started with the Shopify Connector
Walkthrough: Set up and use the Shopify Connector