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Dynamics 365 Business Central trial FAQ

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Sign-up

Which email address I should use to sign up?

Use your work or school email address. We'll establish your trial on your organisation’s account. You can't use email addresses provided by consumer email services or telecommunication providers, such as outlook.com, hotmail.com, gmail.com, and others.

What are the system requirements for the trial?

This app is a cloud-based service that doesn't require special software other than an up-to-date web browser, though some restrictions apply.

How do I sign up for the trial without a Microsoft 365 tenant?

You can't. Use a work or school email address.

Can I sign up for other Dynamics 365 apps such as Sales, Marketing, and Customer Service?

Yes, you can. To view all available trials, visit the trial hub page. You can use the same email account to sign up for different trials.

Trial app

I didn't receive the trial details email after signing up, what should I do?

When you sign up for the trial, you'll receive an email with the trial details. If you don't see the email in your inbox, check your spam folder. Alternatively, use the following steps to access your app:

  1. Go to the trial site, choose Finance and operations, and then, on the Dynamics 365 Business Central card, choose the Try for free button.
  2. Enter your work or school email address. You'll be redirected to your trial app.

How do I add more users to a trial?

To add users, your administrator must go to the Microsoft 365 admin centre. Then they can follow the admin centre guidance to add users up to the trial licence limit. If the user you're adding already has a Microsoft 365 account, assign them the relevant licence. For more information, see Assign licences to users in the Microsoft 365 content.

How many users can I add to my trial environment?

You can add an unlimited number of users to the trial environment.

How do I reset the trial environment?

You can't reset the trial environment. But ask your admin to create a fresh sandbox environment so that you can play around with the various capabilities. For more information, see Production and Sandbox Environments in the admin content.

If you want to cancel Business Central during a trial period, you must ask your Microsoft 365 administrator to remove the trial subscription from your company's account in the Microsoft 365 admin centre. See also Unsubscribe or Remove Business Central.

Trial expiration and extension

How do I extend the trial?

You can extend the trial for another trial period. For instructions, see Need More Time to Decide Whether to Subscribe?. You can extend your trial once.

Note

If a Business Central trial is left unused for 45 days, Microsoft considers the trial as expired, and the Business Central tenant is deleted.

If the trial is converted to a paid subscription before the trial expires, the countdown to 45 days of non-usage does not apply.

Can I convert the trial to a paid licence?

Yes, you can! For more information, see Get Started with a Subscription.

What are the trial limits and quotas?

The free trial includes sample data. If you want to try out Business Central with your own data, you can switch to a free 30-day trial with an empty company. Your administrator can learn more about trials and subscriptions here.

How do I start using the trial?

After you sign up for the trial, you will arrive on the default home page. The home page provides links to some of the most common tasks, and you can access in-product tips and tours.

Assisted setup guides can help you set things up. For more information, see Get Ready for Doing Business.

What features are available in the trial?

The free trial includes nearly all the capabilities in the vast portfolio of Business Central. For more information, see Get Ready for Doing Business.

How long does the trial last?

The free Business Central trial lasts as long as you like, provided that you keep signing in. But if you want to use your own data, you must switch to a 30-day trial.

Note

If a Business Central trial is left unused for 45 days, Microsoft considers the trial as expired, and the Business Central tenant is deleted.

If the trial is converted to a paid subscription before the trial expires, the countdown to 45 days of non-usage does not apply.

How do I remove sample data from the trial?

Switch to the 30-day trial, and then add your own data. For more information, see Migrate On-Premises Data to Business Central Online in the admin content (in English only).

How do I restore sample data?

You can't. If you accidentally delete sample data, ask your admin to create a new sandbox environment. For more information, see Production and Sandbox Environments in the admin content (in English only).

See also

Sign up for a free Dynamics 365 Business Central trial
Frequently Asked Questions about Using Business Central
Troubleshooting Self-Service Sign-Up
Dynamics 365 Business Central Trials and Subscriptions

Find free e-learning modules for Business Central here