Edit

Share via

setSessionTitle (JavaScript API Reference) for Dynamics 365 Channel Integration Framework 2.0

  • Article

Note

  • This content applies to Dynamics 365 Channel Integration Framework version 2.0 only.
  • Session management APIs allow you to integrate multisession experiences in Customer Service workspace app only.
  • Use this API only when the focused session belongs to the provider or if it is either the home or default session.

Sets the session title, if the session belongs to the channel provider.

Syntax

Microsoft.CIFramework.setSessionTitle(input).then(successCallback, errorCallback);

Parameters

Name Type Required Description
sessionId String Yes Unique identifier of the session
title String Yes Session title
successCallback Function No A function to call when the request is successful
errorCallback Function No A function to call when the request fails

Return Value

None

Example

var input = {
sessionId: "session-id-16",
customer: "John"
};
// setSessionTitle needs two params in input bag.
// 1. sessionId
// 2. slug name which we use in title field of session template record.. In sample, we have given value as "Call from {customer}"
// hence we pass "customer" in the input bag parameter.
Microsoft.CIFramework.setSessionTitle(input);