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Export segments to HubSpot (preview)

[This article is prerelease documentation and is subject to change.]

Export segments of unified customer profiles to HubSpot and use them for email marketing.

Prerequisites for a connection

Known limitations

  • Up to 100,000 customer profiles per export to HubSpot, which can take up to 15 minutes to complete. The number of customer profiles that you can export to HubSpot depends on and is limited by your contract with HubSpot.
  • Segments only.

Set up connection to HubSpot

You must be an administrator in Customer Insights - Data to add a connection.

  1. Go to Settings > Connections.

  2. Select Add connection and choose HubSpot to configure the connection.

  3. Enter a recognizable name in the Display name field. The name and the type of the connection describe this connection. Choose a name that explains the purpose and target of the connection.

  4. Choose who can use this connection. By default, only administrators can use it. For more information, see Allow contributors to use a connection for exports.

  5. Enter your HubSpot credentials when prompted.

  6. Review the data privacy and compliance and select I agree.

  7. Select Connect to initialize the connection to HubSpot.

  8. Select Add yourself as export user and provide your Dynamics 365 Customer Insights - Data credentials.

  9. Select Save to complete the connection.

Configure an export

To configure this export, you must have permission for this connection type.

  1. Go to Data > Exports.

  2. Select Add export.

  3. In Connection for export, choose a connection from the HubSpot section. Contact an administrator if no connection is available.

  4. In the Data matching section, in the Email field, select the field that represents a customer's email address. Repeat the same steps for other optional fields.

  5. Select the segments you want to export.

  6. Select Save.

Saving an export doesn't run the export immediately. The export runs with every scheduled refresh. You can also export data on demand.