About Unified Interface for model-driven apps in Power Apps

Unified Interface uses responsive web design principles to provide an optimal viewing and interaction experience for any screen size, device, or orientation. It brings all the rich experiences to any client that you are using. Whether you are using a browser, tablet, or phone, you will be able to consume similar experiences.

More information:

Accessing Unified Interface apps in browsers

Once provisioned, you can access the installed Unified Interface and legacy web apps in a browser.


The legacy web client is deprecated; you should plan to convert your legacy web apps to use the new Unified Interface. More information: Legacy web client is deprecated

You can access Unified Interface apps from the following locations in a browser:

  1. Sign in to Power Apps and select your environment.

  2. Select your app from the menu bar.

    In app navigation.

  3. Select an app to open.

    Unified Interface apps

Accessing Unified Interface apps on phone and tablets

The Unified Interface apps are the only apps supported on phones and tablets. When users sign in to their environment, they will see the Unified Interface apps only on their apps landing page.

On phone
Unified Interface phone app
On tablet
Unified Interface tablet app

Capabilities not yet on Unified Interface

Some capabilities of the legacy web client are available in the hybrid experience in Unified Interface. You can enable the hybrid experience to get them in the browser client.

There are certain capabilities that continue to be unavailable in Unified Interface and we are working to provide these in future releases:

  • Custom styling of advanced chart properties (excluding colors and basic formatting)
  • Composite address control
  • Composite fullname control
  • Global notifications
  • Admin experiences
  • Editable grids on phones
  • Learning Path
  • Duplicate detection in Lookups

Read-only entities on Unified Interface

There are certain entities that are currently read-only on Unified Interface. Users will not be able to make changes to these entity records within an Unified Interface app. We are working to make them editable in future releases.


Some entities are being deprecated. More information: Important changes (deprecations) coming

The following are entities that are currently read-only in Unified Interface:

  • KnowledgeArticleViews
  • KnowledgeBaseRecord
  • SharePointDocument
  • SharePointSite
  • SLA
  • SLAKPIInstance
  • Template
  • Case Resolution

Workaround for out-of-the-box or custom entities appearing as read-only

Follow these steps to make all the out-of-the-box actions available and entities editable.

  1. On the navigation bar in your app, select the Settings icon and then select Advanced Settings.

    Advanced Settings option on the Settings menu.

    The Business Management page opens in a new browser tab.

  2. On the navigation bar, select Settings and then select Customizations.

    Select Customizations.

  3. On the Customization page, select Customize the System.

  4. In the solution explorer, under Components, expand Entities and then select the specific entity that's appearing as read-only.

  5. On the General tab, under Outlook & Mobile, clear the Read-only in Unified Client check box.

    Setting to make an entity read-only in the Unified Client.

  6. Save and publish the customizations.

  7. In the Unified Interface app, refresh the window.

See also

Overview of building model-driven apps