This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
Next Business Day is a paid-for service where a replacement Surface device will be delivered to your premises by the next business day (availability in select countries/regions). These services apply after an agent determines a replacement device is required, confirms available inventory, and submits an order for a replacement device by a standard cutoff time, predetermined by Microsoft.
For a list of supported post codes, see "Next business day coverage" where applicable below.
Training
Learning path
Use Service Management in Microsoft Dynamics 365 Business Central - Training
Do you want to use Service Management in Dynamics 365 Business Central? This learning path will help you set up and take advantage of the functionality available in Service Management.
Documentation
Advanced Exchange replacement for Surface devices - Surface
Get a replacement Surface device fast with Advanced Exchange. Includes prepaid shipping & a 10-day return window. Learn more.
Surface for Business service and repair - Surface
Explore repair options for commercial Surface devices with guides, videos, and service options from Microsoft and Authorized Providers.
Customer self-serve repair for Surface devices - Surface
Perform self-serve repairs on eligible Surface devices with tools & guides from Microsoft & iFixit. No certification required. Learn more here.