Explore Microsoft 365 Copilot and agents
This module provides a comprehensive introduction to Microsoft 365 Copilot and agents, explaining their architecture, capabilities, licensing models, deployment strategies, and practical use cases.
Learning objectives
By the end of this module, you should be able to:
Explain the architecture and key components of Microsoft 365 Copilot, including Microsoft Graph, orchestration services, and large language models.
Describe the differences between Copilot and agents, and identify scenarios where each is most effective for productivity and automation.
Understand the various types of agents available in Microsoft 365, including prebuilt, custom, SharePoint, and advanced agents, and their roles in supporting business workflows.
Summarize the licensing models and deployment strategies for Microsoft 365 Copilot and agents, including feature enablement and administrative controls.
Recognize best practices for planning, configuring, and governing Copilot and agents to ensure security, compliance, and effective adoption.
Identify real-world use cases for Copilot and agents and select the right tool for specific business needs within the Microsoft 365 ecosystem.
Prerequisites
Students should have basic functional experience with Microsoft 365 services. Students must have a proficient understanding of general IT practices.