Microsoft Management Reporter Report Viewer may stop working when there is an image in header

This article provides a workaround for the error that may occur in Microsoft Management Reporter Report Viewer when you view a report that contains an image in the header.

Applies to:   Microsoft Dynamics AX 2009, Microsoft Dynamics GP, Microsoft Dynamics SL 2011, Microsoft Management Reporter 2012
Original KB number:   2629083


Management Reporter Report Viewer may stop working and display the following message when you view a report that includes an image in the header:

Management Reporter for Microsoft Dynamics ERP has stopped working

A similar message will also be in Windows Event Viewer:

Faulting application name: ReportViewer.exe, version: 2.0.1700.31, time stamp: 0x4e026425
Faulting module name: KERNELBASE.dll, version: 6.1.7600.16850, time stamp: 0x4e211da1
Exception code: 0xc000041d
Fault offset: 0x000000000000a88d
Faulting process id: 0xd6c
Faulting application start time: 0x01cc876770db078d
Faulting application path: C:\Program Files\Microsoft Dynamics ERP\Management Reporter\2.0\Client\ReportViewer.exe
Faulting module path: C:\Windows\system32\KERNELBASE.dll

Application: ReportViewer.exe Framework Version: v4.0.30319 Description: The process was terminated due to an unhandled exception. Exception Info: System.InvalidOperationException Stack: at System.Drawing.Image.get_Width() at Microsoft.Dynamics.Performance.Reporting.Viewer.Pipelines.Native.Layout

Object is in use elsewhere


The issue occurs more frequently when you move between detail levels or units of the tree quickly. This is a known issue and will be addressed in a future release.


To work around this issue, remove the image from the header.