Manage dashboard users

Article
12/08/2023

This article describes how you can use Partner Center User Management to manage your hardware dashboard users.

The Partner Center uses Microsoft Entra ID for user management. For some actions, such as creating a new user or deleting a user, you'll need to use your developer portal Global Admin account credentials. The Global Admin account is the account that was used to register for the Hardware program. If your account was migrated from Sysdev, your Global Admin was notified via e-mail. If you've lost or are unsure of your Global Admin credentials, please contact support. The developer portal Global Admin account credentials are not the same as the Microsoft Entra ID Global Admin account credentials.

Add existing users

To add existing users, you'll need to have the Manager role assigned to your Partner Center account. As a user with the Manager role in Partner Center, you can add any user who is already associated with your Microsoft Entra ID tenant.

To add existing users:

Sign into Partner Center Account settings with an account that has the Manager role in Partner Center.
On the left menu, select User management.
Select + Add user
Search for and then select the users that you wish to add.
Select Add Selected at the top of the page.

Create a new user

To create a new user, you'll need to sign in with your Global Admin account credentials.

To create a new user:

Sign into Partner Center Account settings as the Global Admin account.
On the left menu, select User management.
Select + Create new user
Enter the details for your new user. You'll need their first and last names, as well as a custom user name that they'll use to login. You can also add them to any groups you’ve already created in your directory. Finally, you can grant them any roles they need for the Hardware Program.
Select Save. This will add the user to your account with the selected permission, and generate a one-time use password.

![!IMPORTANT] Make sure you print or save this page for the new user. You will not be able to recover this password after you leave this page.

Invite users

To invite users, you'll need to sign in with your Global Admin account credentials.

To invite users:

Sign into Partner Center Account settings as the Global Admin account.
On the left menu, select User management.
Select + Invite users.
Enter the email addresses of the users you wish to invite, separated by commas or semi-colons.
Select Next.

Change a user's role

For hardware dashboard users, the following roles are available:

Role	Description
Administrator	Has complete control of your organization. Can manage roles in Dev Center and can complete any task.
Upgrade Test Results Submitter	Can submit upgrade test results for your organization.
Legal Agreement Signer	Can renew and sign legal agreements on behalf of your organization.
Report Reviewer	Can access analytics about your drivers and systems. Able to see failure details and download cabs.
Driver Submitter	Can create new driver submissions, but can’t create shipping labels.
Shipping Label Owner	Can create and manage shipping labels, and can submit shipping labels including shipping labels with driver promotions (automatic installation) selected.
System Submitter	Can create new Systems Certifications and onboard new device definitions for the purposes of Upgrade Test result uploads. Can’t make changes to driver submissions or shipping labels.
WCOS Image Signer	Sign WCOS system images.
WCOS Retail Unlock	Generate retail unlock tokens for WCOS systems.
Manager(Collaborate)	Can add users and make them a Manager for the Collaborate program.

To change a user's role, you'll need to have the Manager role assigned to your Partner Center account.

To change a user’s role:

Sign into Partner Center Account settings with an account that has the Manager role in Partner Center.
On the left menu, select User management.
In the search bar, type in the user you want to find.
Select the name of the user.
In the user’s details, move through the page until you see Roles applicable to developer programs, and select the ones you want to assign to the user.
Select Update.

Delete users

To delete a user, you'll need to sign in with your Global Admin account credentials.

To delete users:

Sign into Partner Center Account settings as the Global Admin account.
On the left menu, select User management.
In the search bar, type in the user you want to find.
To the right of the name of the user, select Delete.