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Roles and responsibilities

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This article outlines your responsibilities and Windows Autopatch's responsibilities when:

Prepare

Task Your responsibility Windows Autopatch
Review the prerequisites ✔️ ❌
Review the FAQ ✔️ ❌
Review the service data platform and privacy compliance details ✔️ ❌
Consult the Deployment guide ✔️ ❌
Ensure device prerequisites are met and in place prior to enrollment ✔️ ❌
Ensure infrastructure and environment prerequisites are met and in place prior to enrollment ✔️ ❌
Prepare to remove your devices from existing unsupported Windows update and Microsoft 365 policies ✔️ ❌
Configure required network endpoints ✔️ ❌
Enroll tenant into the Windows Autopatch service ✔️ ❌
Manage and respond to tenant enrollment support requests ❌ ✔️
Identify stakeholders for deployment communications ✔️ ❌

For more information and assistance with preparing for your Windows Autopatch deployment journey, see Need additional guidance.

Deploy

Task Your responsibility Windows Autopatch
Add and verify admin contacts in Microsoft Intune ✔️ ❌
Deploy and configure Windows Autopatch service configuration ❌ ✔️
Educate users on the Windows Autopatch end user update experience ✔️ ❌
Review network optimization ✔️ ❌
Review existing configurations ✔️ ❌
Confirm your update service needs and configure your workloads ✔️ ❌
Consider your Autopatch groups distribution ✔️ ❌
Register devices ✔️ ❌
Run the pre-registration device readiness checks ❌ ✔️
Automatically assign devices to deployment rings at device registration ❌ ✔️
Remediate registration issues ✔️ ❌
Populate the Test and Last deployment ring membership ✔️ ❌
Manually override device assignments to deployment rings ✔️ ❌
Review device conflict scenarios ✔️ ❌
Communicate to end-users, help desk and stakeholders ✔️ ❌

Operate

Task Your responsibility Windows Autopatch
Maintain contacts in the Microsoft Intune admin center ✔️ ❌
Maintain and manage the Windows Autopatch service configuration ❌ ✔️
Maintain customer configuration to align with the Windows Autopatch service configuration ✔️ ❌
Resolve service remediated device conflict scenarios ❌ ✔️
Resolve remediated device conflict scenarios ✔️ ❌
Maintain the Test and Last deployment ring membership ✔️ ❌
Monitor Windows update signals for safe update release ❌ ✔️
Test specific business update scenarios ✔️ ❌
Define and implement service default release schedule ❌ ✔️
Maintain your workload configuration and custom release schedule ✔️ ❌
Communicate the update release schedule to IT admins ❌ ✔️
Release updates (as scheduled) ❌ ✔️
Release updates (expedited) ❌ ✔️
Release updates (OOB) ❌ ✔️
Deploy updates to devices ❌ ✔️
Monitor Windows quality or feature updates through the release cycle ❌ ✔️
Review release announcements ✔️ ❌
Review deployment progress using Windows Autopatch reports ✔️ ❌
Pause updates (Windows Autopatch initiated) ❌ ✔️
Pause updates (initiated by you) ✔️ ❌
Run on-going post-registration device readiness checks ❌ ✔️
Maintain existing configurations ✔️ ❌
Understand the health of Up to date devices and investigate devices that are
Raise, manage and resolve a service incident if an update management area isn't meeting the service level objective ❌ ✔️
Exclude a device ✔️ ❌
Register a device that was previously excluded ✔️ ❌
Request unenrollment from Windows Autopatch ✔️ ❌
Remove Windows Autopatch data from the service and exclude devices ❌ ✔️
Maintain update configuration & update devices post unenrollment from Windows Autopatch ✔️ ❌
Review and respond to Message Center and Service Health Dashboard notifications ✔️ ❌
Highlight Windows Autopatch management alerts that require customer action ❌ ✔️
Review and respond to Windows Autopatch management alerts ✔️ ❌
Raise and respond to support requests ✔️ ❌
Manage and respond to support requests ❌ ✔️
Review the What's new section to stay up to date with updated feature and service releases ✔️ ❌