How can you get hub navigation to display when accessing SharePoint sites through the Teams mobile app via Viva Connections?

Katherine 6

I'm currently assisting with the build of my organization's employee intranet using SharePoint. The primary method in which employees will access the employee intranet is through the Teams mobile app on their smartphone. When have established the homesite and Viva Connections. The global navigation shows when you select the Resources tab. After selecting an option from the Resources tab, the SharePoint page loads, but the hub navigation does not display.

Is there a way to get the hub navigation to show up when accessing via the Teams mobile app and Viva Connections?

We are going to have lots of different hubs and sites with their own navigation, so it's really critical to have the navigation available. Any help would be greatly appreciated!

JimmyYang-MSFT 53,686 Reputation points Microsoft Vendor

2022-10-11T09:56:28.81+00:00

Hi @Katherine

Does anyone else have the same problem in your organization?

What about in Teams desktop client or Teams web client?

when you navigate to a library (pages, documents) or a list, do you mean the hub navigation will disappear?
Katherine 6 Reputation points

2022-10-11T15:09:02.58+00:00

Hi @JimmyYang-MSFT ,

This impacts all users in my organization when accessing through the Microsoft Teams smartphone mobile app and Viva Connections.

Here is what it looks like on mobile:

And this is what it looks like when accessing through the Microsoft Teams desktop app and Viva Connections:

The global navigation shows on the Resources tab when accessing on mobile, but when you navigate to a hub site that has it's own custom navigation, it isn't available.
JimmyYang-MSFT 53,686 Reputation points Microsoft Vendor

2022-10-18T08:40:42.41+00:00

Hi @Katherine

At present, we did not find too many valuable workarounds about this issue, I will check it and if there is any new update, we will post it here.
Katherine 6 Reputation points

2022-10-21T14:05:46.617+00:00

Thank you, @JimmyYang-MSFT , for looking into this issue.

Do you happen to know if this is on Microsoft's roadmap to fix?

My organization is considering a custom solution. However, if Microsoft is going to address the issue in the very near future, we may decide to hold off on putting resources towards developing a custom solution. The pilot for our employee intranet was supposed to be October 24, 2022, but we have had to put a pause on it until we make a decision about the custom solution.
Anonymous

2023-01-02T13:24:48.557+00:00

Hi @JimmyYang-MSFT
Are there any updates on this issue?
Schmikl Robert 0 Reputation points

2023-02-27T11:08:15.26+00:00

In the mobile Teams App, navigation of a SharePoint Site thru Viva Connections seems to be a challenge.

Besides the hub navigation not displaying, the Teams App bar also disappears. When I click around a few times in the Site and want to go back to the Viva Connections Dashboard or to Teams Chat or Calender or somewhere else in Teams, I have to click back as many times as I navigated forward. Or I can close the Teams app completely and open it again.

Not ideal.

I created an item in the Feedback Portal... https://feedbackportal.microsoft.com/feedback/idea/37dee5a4-8cb6-ed11-a81b-000d3a0450e3

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How can you get hub navigation to display when accessing SharePoint sites through the Teams mobile app via Viva Connections?

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