Hello there,
Do these shortcuts works when you login normally to the device? By doing so you can narrow the issue whether it is the CAD or the RDP you need to check .
Try changing the Local Resources settings when you are connecting to the remote computer to “On the Remote Computer”
To change settings
- Open Remote Desktop Connection
- Click on Options to get more options while connecting
- Go to Local Resources
- Under Keyboard tab change the setting to ‘On the remote computer’
- Apply the settings and then connect to the computer and check if the keyboard shortcuts on the remote desktop works
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