How to log in to Windows using Azure Active Directory with Remote Desktop from MacOS?

Keisuke.Saito 1

I tried to log in to the PC using Azure Active Directory using the Remote Desktop app of MacOS, but the message "Smart card inserted" is displayed even though there is no smart card. Is there any solution? 3745-%E3%82%B9%E3%82%AF%E3%83%AA%E3%83%BC%E3%83%B3%E3%82%B7%E3%83%A7%E3%83%83%E3%83%88-2020-03-05-95415.png

Shashi Shailaj 7,606 Reputation points Microsoft Employee

2020-03-05T04:55:45.79+00:00

@Keisuke.Saito , Are you trying to logon on to a virtual Machine in Azure using Azure AD credentials (i.e in the format of AzureAD\user@tenant .com)? Or you are trying to Remote desktop to another windows machine within the same network ? If you are trying to logon to the windows 10 machine within the same network then it will depend upon what kind of authentication mechanism has been setup (for eg. is windows hello setup properly? )
Keisuke.Saito 1 Reputation point

2020-03-05T07:46:48.05+00:00

@Shashi Shailaj
Yes, I am trying to connect to a Windows machine in the same network with a remote desktop.
In my personal computer settings, Windows Hello is set to log in using pins.
(I am sorry that the explanation is difficult to understand because I write English using translation)

1 answer

Marilee Turscak-MSFT 36,891 Reputation points Microsoft Employee

2020-03-11T20:07:36.527+00:00

Hi @Keisuke.Saito

It seems like some of the issues with the smart card reader were addressed in recent releases. If you have the latest 10.3.7 version you should also be able to disable smart card redirection.

ClientSettings.DisableSmartcardRedirection

https://learn.microsoft.com/en-us/windows-server/remote/remote-desktop-services/clients/mac-whatsnew

I am uncertain about that error but am asking the product team about it.
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