Share via

Sharepoint 2019 and One Drive sync

Fabio Ferraguti 1 Reputation point
2020-10-10T09:39:46.54+00:00

Hi all,
I'm getting a strange issue trying to sync Sharepoint On Prem libraries using the new one drive client (one drive.exe).

I have a Sharepoint 2019 Enterprise Farm, with dedicated web application hosting mysite, managed metadata service and user profile service, configured as described here: https://learn.microsoft.com/en-us/sharepoint/sites/set-up-onedrive-for-business. One drive is working and available for all users.

On my pc I have installed the new one drive sync client, configured as following (https://learn.microsoft.com/it-it/onedrive/use-silent-account-configuration)

In windows registry I have:
DisableFileSyncNGSC = 0
SharePointOnPremFrontDoorUrl = http://mysiteurl.contoso.com
SharePointOnPremPrioritization = 1
SilentAccountConfig = 1

When I try to sync a library using the sync button on the browser:

1) "getting ready to sync" popup appears
2) "set up one drive" pop up appears; my domain\username is correctly configured. Then I click "Sign In"
3) "Sign in to one drive" pop up appears, and I correctly login with my domain\username and password
4) I get an error popup reporting "There was a problem connecting to OneDrive. Check your internet connection, and then try again. (Error code: 0x8004de40)"

Using fiddler I can see that just after 3) I get a 404 error; One Drive is trying to connect to http://mysiteurl.contoso.com/personal/fferra, while my username is fferraguti and my one drive site is of course http://mysiteurl.contoso.com/personal/fferraguti

How can I get rid of this?

Thank your
Fabio

SharePoint Server
SharePoint Server
A family of Microsoft on-premises document management and storage systems.
2,368 questions
OneDrive Management
OneDrive Management
OneDrive: A Microsoft file hosting and synchronization service.Management: The act or process of organizing, handling, directing or controlling something.
1,269 questions
SharePoint Server Management
SharePoint Server Management
SharePoint Server: A family of Microsoft on-premises document management and storage systems.Management: The act or process of organizing, handling, directing or controlling something.
2,958 questions

1 answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. JoyZ 18,071 Reputation points
    2020-10-12T09:21:37.077+00:00

    Hi @Fabio Ferraguti ,

    Per my test I could reproduce your issue when I set the SharePointOnPremFrontDoorUrl as my personal site(http://sp/personal/myname).

    31665-image.png

    Then I change the property as top level site of MySiteHost, which works well, for example: http://sp

    If an Answer is helpful, please click "Accept Answer" and upvote it.

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.