Bug in BGInfo - Wrong background with correct text or wrong text on correct background

Question

We have BGInfo being run for all users logging on to our RDS environment using a company background generating some custom info. All servers are virtual. RDS servers use FSLogix.

It works most of the time BUT some times BGInfo will:

• not load the background image, but will instead generate the expected text on a black background
• load the correct background image, but use the BGInfo default texts

Running BGInfo again clears it up - but whyyyyy does it fail?

Anyone have similar issues or any idea how to troubleshoot or raise this as a bug?
Or anyone know of a good BGInfo alternative?

Any help is much appreciated!

Best regards,
Nicolaj

Additional information

• The background image is placed on Netlogon to ensure it is always present - and being RDS servers they are ALWAYS online and ALWAYS right next to the DC.
• BGInfo is run using this commandline
  • \domain\netlogon\BGInfo\bginfo.exe' '\domain\netlogon\BGInfo\BGInfo.bgi /NOLICPROMPT /LOG:"%TMP%\BGInfo_Log.txt" /TIMER:0 /SILENT
• No log is generated.

BGInfo configuration

• Custom text, some standard fields and some custom fields
• Background:
  • Wallpaper Bitmap \domain\netlogon\BGInfo\background.jpeg
  • Stretch
  • Background Color Black
  • Make wallpaper visible behind text
• Position
  • Upper right corner
  • Limit lines to 22,0 inches wide
  • Compensate for Taskbar position
  • Multiple Monitor Selection: All display monitors
• Desktops
  • User Desktop: Update this wallpaper: Update this wallpaper
  • Logon Desktop for console users: Do not alter this wallpaper
  • Logon Desktop for Remote Desktop users: Do not alter this wallpaper

Answer 1

Hi Nicolaj Rasmussen,

Thanks for your post.

You can report the problem to Microsoft with the Feedback Hub app.

https://support.microsoft.com/en-us/windows/send-feedback-to-microsoft-with-the-feedback-hub-app-f59187f8-8739-22d6-ba93-f66612949332

Best Regards,

Ian Xue

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