10,992 questions
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Is MFA enabled for the user?
New Teams - unverified users
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McCambridge, John
255
Reputation points
Hi
we are experiencing some use showing as "unverified" in Teams Meeting. Some have to be admitted from the lobby. All users are member of our tenancy. This is only occurring since move to new Teams.
Microsoft Teams | Microsoft Teams for business | Other
{count} votes
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Ran Hou-MSFT 7,585 Reputation points Microsoft External Staff2024-03-14T01:20:50.25+00:00 I am checking the status of this case. Please let us know if you would like further assistance.
Meanwhile, if the reply is helpful to you, please try to mark it as an answer, it will help others who encounter the same issue and read this thread.
Thank you for your understanding and patience!
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Cal Beskosty 85 Reputation points2024-03-18T13:16:25.37+00:00 Up voting as well. My org is experiencing this as well. Is there a solution? All users experiencing this issue are all users in the org
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SR Epperson 20 Reputation points2024-03-18T21:30:26.9633333+00:00 Can't speak for the others that posted but this is a wider issue than the Steps you listed. There have been no changes to the Tenant from our level. And as troubleshooting I have open the meeting up as wide as I can safely make them and the issue still persists.
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Kelican, Susan 10 Reputation points2024-03-21T13:38:00.5066667+00:00 My organization is experiencing this as well. Many local tenant users showing up in meetings (scheduled with Everyone can bypass the lobby and people dialing in can bypass the lobby) as unverified since upgrading to New Teams. Affected users are joining via New Teams desktop, not web, mobile or dial-up.
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Lara N 15 Reputation points2024-03-26T22:54:27.87+00:00 My organization is experiencing this, as well. We are using New Teams. Affected users are joining via multiple methods. It is seriously affecting productivity for our meetings.
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Parker Jenson 35 Reputation points2024-04-08T17:30:49.18+00:00 Any updates?
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Tamara-57 0 Reputation points2024-05-16T14:45:29.58+00:00 We are an established tenant for more than a year. However, the member that was unverified is a new member to our company. Could that possibly be the reason he was unverified when attending his first meeting?
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Joe Bagazinski 0 Reputation points2024-07-08T22:02:08.9633333+00:00 We are experiencing this issue as well, we moved to New Teams on July 1st. Only a handful of users are showing Unverified.
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Roger Rhoades 0 Reputation points2024-07-17T10:26:16.11+00:00 I'm having the same problem.
This is so frustrating. Teams is such a good plattform, but the new Teams is causing so many problems (access restrictions, multiple versions of Teams, blocking chats with external users, etc.), that I simply can't use Microsoft Teams for collaborating with other companies.
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Shehrebano Akhter 0 Reputation points2024-08-12T06:07:36.7566667+00:00 I too have the exact same problem.. my students have been added already in teams.. now they are unable to see the team and the meetings... I need to provide a meeting link every single time the meeting starts and admit them ... it says unverified.... and the worst thing is that they cannot access the chat box or the files in the teams...it is infuriating.
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Ryan 0 Reputation points2024-06-06T16:37:02.54+00:00 We had a similar issue and we found it's because we had two competing MFA policies between our on prem AD (forcing MFA) and Conditional Access (in O365) and once we removed forcing MFA on prem condition and solely relied on Conditional Access in O365 that this error went away for our users. We also had our two offices not be prompted while on our network for 60 days as long as we are using the same device(s).
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Eugen 1 Reputation point2024-07-24T14:39:12.0566667+00:00 Same here.
I am authenticated with org account, participating into an org and I get the "Unverified" tag.
I suspect it's because I am running on Linux with Firefox / Chromium and not one of the "verified/approved" browsers.