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What should I do if Onenote PC version cannot synchronize with mobile devices?

wahaha 41 Reputation points
2024-03-26T07:08:58.46+00:00

I use Onenote 2016 and have been using it very well before. Every time I modify the content of Onenote on my computer, it can be synchronized to my phone and iPad.

Recently, it has been discovered that modifications made on the computer cannot be synchronized to the phone and iPad, and modifications made on the phone or iPad cannot be synchronized to the computer.

OneNote Management
OneNote Management
OneNote: A family of Microsoft products that enable users to capture, organize, and reuse notes electronically.Management: The act or process of organizing, handling, directing or controlling something.
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  1. Emi Zhang-MSFT 25,546 Reputation points Microsoft Vendor
    2024-03-26T07:50:21.2766667+00:00

    Hi,

    Did you sign in the same account?

    I suggest you try to sign out account from PC and mobile device, re-sign in and sync again.

    It is also recommended that you check whether the firewall or anti-virus software is enabled on your computer, and it is recommended that you can disable them.

    Just checking in to see if the information was helpful. Please let us know if you would like further assistance.

    If the response is helpful, please click "Accept Answer" and upvote it.

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

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