Hi @wenshu wu ,
Do you mean this app works fine on your old PC?
Then try the steps below on your new PC:
- Ensure that the .NET Framework installed on the new computers is up to date. Sometimes, outdated versions of the framework can cause compatibility issues.
- Make sure that the operating system on the new computers is fully updated. Sometimes, updates can fix compatibility issues with certain applications.
- Review the Windows Event Viewer for any additional error messages or warnings that might provide more insight into the cause of the crashes.
Best Regards.
Jiachen Li
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