"InvalidRequest" How to fix this error if I have access to use facial recognition?

Question

Hello, I am using Face API - Identify from the Cognitive Services page, but when making a request the following error appears:I do not understand the error shown since access was requested from Microsoft and was accepted. I attach an image of the email confirming that they accepted the request. Thank you very much for your help.

Answer 1

Please set 'returnFaceId' to 'false' if you only need face detection, not face identification.

The Face API has restricted the Following features: the Identify and Verify functions and the Face ID property.

Access to Face services is restricted based on eligibility and usage to align with our Responsible AI principles. These services are available only to Microsoft-managed customers and partners.

To request access, please complete the Face Recognition intake form. For more details, visit the Face limited access page at https://learn.microsoft.com/en-us/legal/cognitive-services/computer-vision/limited-access-identity?context=%2Fazure%2Fcognitive-services%2Fcomputer-vision%2Fcontext%2Fcontext