Azure Policy
An Azure service that is used to implement corporate governance and standards at scale for Azure resources.
830 questions
Your subscription and services will be deleted
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Sportvy Teknoloji
0
Reputation points
My subscription was inactive due to a payment problem in my account. Then, when I contacted azure support, they asked me for the following documents.
LinkedIn/GitHub/FB profiles (Required)
Driver's licence, Voter's ID, Company ID, School ID (Required)
Proof of billing - to verify name/addresses (Required)
Detailed description of how Azure is planned to be used
After forwarding these documents by e-mail, I did not receive any feedback. I received an e-mail that my account would be deleted after 1 month.
I think this is a mistake. Can you contact me again about this?
Thank you
{count} votes
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SadiqhAhmed-MSFT 41,296 Reputation points Microsoft Employee2024-04-29T12:50:02.89+00:00 @Sportvy Teknoloji Thank you for contacting us.
I understand that your subscription was inactive due to non-payment. However, you reached out to support and they collected the details and received a notice that your account will be deleted in 1 month.
It sounds like there was at least one violation of the terms of service.
What should I do if my account is disabled? What should you do if you find that your account has been disabled for a violation of the Terms of Service?
- Check your email - For many violations of Terms of Service, you should receive an email sent to the address associated with your Azure subscription that provides additional information so that you can correct the violation. Check your email to see what action needs to be taken.
- Review the Terms of Service - Make sure that you review the Terms of Service so that you are aware of anything that may constitute a violation and take corrective action: Microsoft Azure Legal Information / Microsoft Azure Offer Details / Azure Terms of Service (you'll need to scroll down a bit)
- Create a support request - Violations are reviewed by our security team but if you feel that your case needs to be revisited, create a support ticket. You can do this either online or through the portal by searching for Help + support and clicking on Create a support request (Issue type: Subscription management / Problem type: Re-enable my subscription).
Can you also share the support request number with us?
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