after fresh installation of sharepoint server 2019 central administration is not opening

Basim Alvi 41 Reputation points
2024-05-08T03:25:50.75+00:00

After SharePoint 2019 fresh installation,

when I tried to open the central administration site with it is showing below error. and application pool stop.

sc

SharePoint Server Management
SharePoint Server Management
SharePoint Server: A family of Microsoft on-premises document management and storage systems.Management: The act or process of organizing, handling, directing or controlling something.
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  1. Xyza Xue_MSFT 25,381 Reputation points Microsoft Vendor
    2024-05-08T06:30:06.53+00:00

    Hi @Basim Alvi ,

    Based on my research, you can do some troubleshooting:

    Make sure all SharePoint services are started under Services.msc.
    Go to Services.msc.
    266366-image.png

    Go to Internet Information Services(IIS) Manager.
    If the error occurs when accessing the Central Administration site, the SharePoint admin center v4 application pool may be stopped and needs to be started.If the error occurs when accessing the SharePoint site, the SharePoint – 80 application pool may have been stopped and needs to be started.
    For this, select the correct application pool, click Start. Reboot if already started.

    If the necessary application pools are started and the error persists, then you should check the group membership of the group IIS_IUSRS and the application pool account in Local Group Policy (visible in IIS Manager).
    Check the group membership of the group "IIS_IUSRS"
    Go to IIS Manager, note the account of the application pool in question in the identity column.
    266357-image.png

    Go to lusrmgr.msc, Open Local Users and Groups and the group "IIS_IUSRS".The application pool account must be a member of this group.
    266298-image.png

    Check the application pool account in Local Group Policy.
    Go to gpedit.msc. Open Local Group Policy Editor.
    Open the following items:
    Computer Configuration > Windows Settings > Security Settings > Local Policies > User Rights Assignment.
    Verify that the IIS_IUSRS group is included in the following policy:
    "Log on as batch job" and "Impersonate client after authentication"
    266278-image.png

    Check ULS log file to check if there are any clues about this issue. The path of ULS log files are C:\Program Files\Common Files\microsoft shared\Web Server Extensions\16\LOGS.
    There is a blog about how to check ULS log for your reference:
    https://blog.machsol.com/microsoft-sharepoint/sharepoint-unified-logging-system-uls

    Note: Microsoft is providing this information as a convenience to you. The sites are not controlled by Microsoft. Microsoft cannot make any representations regarding the quality, safety, or suitability of any software or information found there. Please make sure that you completely understand the risk before retrieving any suggestions from the above link.


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